Position Information

NY HELPNo

AgencyHigher Education Services Corporation

TitleDirector of Compliance (Project Coordinator)

Occupational CategoryFinancial, Accounting, Auditing

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 99 Washington Ave

City Albany

StateNY

Zip Code12210

Job Specifics

Duties Description Works in close collaboration with the Director of Scholarships, Compliance and College Services to manage all aspects of HESC’s grant, scholarship, loan forgiveness and service agreement compliance programs in a manner that best benefits the populations that we serve.

Provides oversight of G&S project staff; coordinates project functions and activities with OOC and I&T Project Manager and BAs.

Supervises professional and clerical staff. Determines work priorities, trains, delegates tasks, and evaluates work efforts.

Oversees the planning, organization, facilitation, and delivery of agency training related to grants and loan forgiveness programs.

Works collaboratively with HESC Counsel to ensure compliance with all laws, rules and regulations, and performs quality reviews. Resolves any issues related to internal control and internal or external audit findings.

Reviews the processing of award determinations and loan forgiveness recipients and oversees work performed by in-house staff and third-party vendors. Works with staff to resolve complex problems involving eligibility, funding, awarding and/or disbursement of funds.

Participates in cross-functional review of vendor and in-house deliverables related to grant, scholarship and loan forgiveness programs.

Develops, implements, maintains, and revises policies and procedures to ensure compliance with all laws, rules and regulations.

Manages the user experience of stakeholders (e.g., students, families, and institutions of higher education) in all aspects of the administration of financial aid.

Creates and maintains effective communication plans for transmitting and receiving critical data with key stakeholders, including students, schools, sister agencies, professional groups and vendors.

Serves as HESC’s subject matter expert with federal, state and local agencies on issues related to financial aid and service agreement compliance.

Coordinates all external speaking engagements with the HESC communications team to ensure consistency in messaging and information shared with the public.

Works collaboratively with the HESC program evaluation and reporting unit that creates and reviews reports pertaining to postsecondary outcomes, including persistence and completion among state scholarship recipients and programs that improve college access.

Participates in development of Requests for Information (RFI) and Requests for Proposals (RFP) with HESC cross functional team.

Minimum Qualifications MINIMUM QUALIFICATIONS:

Nine years* of relevant professional experience

* An Associate's Degree may substitute two year of the required experience.

* A Bachelor's Degree may substitute four years of the required experience.

* A Master's Degree may substitute five years of the required experience.


PREFFERED QUALIFICATIONS:

Significant professional experience in financial aid related to higher education, as well as strong acumen with technology, system process design, and implementation of continuous improvement process is desirable.

Excellent operational and management skills.

Strong communication skills.

Experience with drafting and developing written policies, procedures, programming, and training materials.

Ability to exercise independent judgement, problem-solving, and decision-making skills, handle multiple priorities, processes, and demands in a dynamic work environment.

Ability to work under pressure with frequent interruptions.

Ability to initiate and maintain relationships across a diverse set of stakeholders.

Experience working with financial aid programs within a college, university, state agency, or educational setting working directly with the application for and the delivery of student financial aid.

Proven experience working with and understanding federal and state financial aid statute and regulation.

Ability to establish guidelines, process and policies associated with federal and state statute and regulation governing student financial aid programs.

Additional Comments METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Higher Education Services Corporation

Telephone 518-474-7556

Fax 518-473-6685

Email Address resumes@hesc.ny.gov

Address

Street 99 Washington Ave

City Albany

State NY

Zip Code 12210

 

Notes on ApplyingApply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting.