Position Information

NY HELPNo

AgencyLabor, Department of

TitleSupervising Labor Services Representative - Jamaica (Queens)

Occupational CategoryOther Professional Careers

Salary Grade20

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $74193 to $94121 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Queens

Street Address Jamaica – Queens Workforce1 Career Center

168-25 Jamaica Ave

City Jamaica

StateNY

Zip Code11432

Job Specifics

Duties Description As a Supervising Labor Services Representative in the Office of Workforce Development you would supervise professional and clerical staff through the development of a cohesive team that focuses on meeting Department needs by directing staff in a uniform approach ensuring the delivery of services to the agency’s customers. You may be responsible for representing the Commissioner of Labor and the Division Director at meetings with local workforce investment boards, the local Chamber of Commerce and other community based organizations.

Minimum Qualifications If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

Subsequent 55 B/C Qualifications: A subsequent 55-b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a grade 18 or above, as determined to be similar by civil service and have a current Civil Service 55-b/c approval letter.

Reassignment Qualifications: (DOL Employees ONLY) Current Department of Labor employees with at least one year of permanent, contingent-permanent, or 55-b/c service in a Supervising Labor Services Representative title; if you have less than one year, you must be reachable on the current Supervising Labor Services Representative eligible list for this location, if one exists.

70.1 Transfer Qualifications: One year of permanent, contingent-permanent, or 55-b/c service in the following titles may qualify for transfer pursuant to Section 70.1 of the Civil Service Law:
• Employment Counselor – Grade 18
• Employment Counselor Spanish Language – Grade 18
• Employment Services Representative – Grade 18
• Investigative Officer 2 Unemployment Insurance – Grade 20
• Senior Administrative Analyst – Grade 18
• Senior Unemployment Insurance Hearing Representative – Grade 20
• Senior Unemployment Insurance Reviewing Examiner – Grade 20
• Unemployment Insurance Accounts Support Supervisor 1 – Grade 20
• Workforce Programs Specialist 1 – Grade 18
A review of your state history is needed if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.

NOTE: For all transfers noted, you can review a comprehensive list of titles approved for transfer by visiting: https://careermobilityoffice.cs.ny.gov/cmo/gotit/

Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders.

Additional Comments Notes regarding position and salary: Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting is available and can be discussed during the interview.

Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.

Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.

We offer a comprehensive benefits package, including:
• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular workweek, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Maria Kane

Telephone 518-457-1020

Fax eFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.DEWSRecruitment@labor.ny.gov

Address

Street State Office Campus, Building 12, Room 561

1220 Washington Avenue

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingPlease submit a resume and cover letter demonstrating how you meet the minimum qualifications, including specific experience with dates. It is essential to clearly describe qualifying education and experience when applying; vague or incomplete information may lead to disqualification.

Unofficial transcripts and/or other documents will be required for certain positions as indicated in the minimum qualifications.

PLEASE NOTE: We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages, and/or “the cloud.” Please submit resume as a Word or PDF attachment.

These documents must be received by February 2, 2026, and submitted via email to labor.sm.personnel.dewsrecruitment@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 207588, SLSR – Jamaica, in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)