Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleStudent Assistant Internship (Chief General Counsel) Ref# 10368

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $23.29 to $26.12 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 6 AM

To 6 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Swan Street Bldg, Core 4, Floor 2

City Albany

StateNY

Zip Code12223

Job Specifics

Duties Description The Student Assistant Product Management, Legal Technology, is a key role within the Division of Legal Technology. This job will be supporting strategic planning and integration of technology products into the existing ecosystem. This position will work closely with the Product Manager to identify needs, research potential solutions, and manage the product lifecycle from conception to implementation and ongoing support. The ideal candidate will possess a strong understanding of legal processes, technological trends, and product management methodologies.

Duties and Responsibilities:
• Product Strategy and Roadmap:
o Collaborate with the Product Manager to define the product vision, strategy, and roadmap for legal technology solutions.
o Prioritize product initiatives based on business value, user needs, and technical feasibility.
• Requirements Gathering and Analysis:
o Translate business requirements into technical specifications and user stories.
o Facilitate workshops and interviews to understand user workflows and pain points.
• Product Launch and Training:
o Conduct training sessions for end-users to ensure effective adoption of new technologies.
o Monitor product performance and gather user feedback to identify areas for improvement.
• Documentation and Reporting:
o Create and maintain product documentation, including user manuals, training materials, and technical specifications.
o Prepare regular reports on product performance, project status, and key metrics.
• Continuous Improvement:
o Stay up-to-date with emerging trends and technologies in the legal technology space.
o Identify opportunities to improve existing products and processes.
Skills:
• Product Management
• Requirements Gathering
• Communication
• Problem-Solving
• Legal Technology

Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

This position can be part time or full time.

Fingerprinting and background check may be required.

Benefits of Working for NYS for eligible employees:
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
• Up to Eight (8) days of paid sick leave annually for M/C
• Up to three (3) days of professional leave annually to participate in professional development
• Up to 50% telecommuting

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Student Assistant Program

Telephone 518-473-8720

Fax

Email Address internship@its.ny.gov

Address

Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12242

 

Notes on ApplyingPlease complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than February 17, 2026. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.