Review Vacancy

Date Posted: 03/06/26
Applications Due: 03/24/26
Vacancy ID: 211055

Position Information

NY HELPYes

AgencyMental Health, Office of

TitleOffice Assistant 2; NYHELPS; Central Office

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Oneida

Street Address NYS Office of Mental Health

207 Genesee Street

City Utica

StateNY

Zip Code13501

Job Specifics

Duties Description The Office of Mental Health (OMH) is recruiting to fill an Office Assistant 2, Grade 9, position in the Office of Financial Management, the Office of Financial Management, State Operations Finance Group. This Group is responsible for collecting of $1.1B revenue generated annually by OMH as provider of behavioral health services in NYS. The Office Assistant 2 plays a key role in supporting the Utica Patient Resources Office.

The Office Assistant 2 is responsible for completing WMS inquiries related to billing functions, troubleshooting WMS error problems, maintaining and reviewing various office logs to assure timely application for Medicaid benefits and analyzing and making initial determinations regarding eligibility for PNA benefits. The Office Assistant 2 helps to maintain overall productivity and efficient workflow in the office. The employee performs a variety of clerical duties such as filing, photocopying, completion of billing forms, data entry, answering phone calls and assisting with special projects.

Minimum Qualifications Non-Competitive HELPS:
One year of clerical experience.

Transfer Opportunity:
Candidates must have permanent status as an Office Assistant 2, Grade 09, and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law to the Office Assistant 2 title. In order to be eligible for a 70.1 transfer, candidates must have one year of service in transferable title.

Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave.

For current New York State employees, the starting salary is based on the candidate’s salary at the time of hire.

Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.

The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.


This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Ciara Palmo

Telephone

Fax (518) 486-3897

Email Address OMHHRM@OMH.NY.GOV

Address

Street NYS Office of Mental Health

44 Holland Avenue

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingTo be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #211055 in the subject line of your email when applying.

You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.