Position Information

NY HELPNo

AgencyLabor, Department of

TitleCareer Center Internship - Hourly - Schenectady

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $17.35 to $20.42 Hourly

Employment Type Part-Time

Appointment Type Temporary

Jurisdictional Class "Other" (generally Military Law positions)

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week TBD

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Schenectady

Street Address Career Center

797 Broadway

City Schenectady

StateNY

Zip Code12305

Job Specifics

Duties Description An intern in the Schenectady Career Center would be part of the NYS DOL staff team operating within the center and would greet customers, assist with customer needs, triage and provide technical assistance to customers needing support with navigating NYS DOL Online platforms and benefit program application processes. Intern would provide technical assistance with navigating Labor Online Services and IDme. Intern would also assist customers in a resource room setting by helping them create resumes and complete Online job applications. Intern would also assist customers using VR and VCC. As time allows candidate may also be tasked with support quality reviews. Candidates would gain knowledge on all of NYSDOLs programs and services, the importance of a skills-based resume, quality cover letter, where to find job leads, customer service, time management, data entry and quality assurance skills. Candidate may also make meaningful connections with workforce partners and local businesses in their role.

Minimum Qualifications • Minimum 30 credit hours (EQ 1 Year of University) completed, verified by transcript
• Current, good academic standing (Minimum 2.0 GPA)
• Continuing (under/grad) academics during the upcoming Spring 2026 semester.

Preferred Skill: Customer relations, technical abilities, Microsoft Word familiarity

Preferred major focus of degree concentration:
- Communication Studies
- Education Studies
- Human Services
- Liberal Arts
- Public Administration
- Social Science
- Social Work

Additional Comments Preferred minimum education level: Sophomore
Preferred maximum education level: Graduate Student

Our mission is to provide outstanding services to our customers— the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers.

To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Maria Kane

Telephone 518-457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address YourDOLJourneyIsHere@labor.ny.gov

Address

Street State Office Campus

1220 Washington Avenue, Building 12

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingQualified candidates should copy the web address below into your browser to complete the online application for the Department of Labor.

https://on.ny.gov/apply2dol

Vacancy: 211799
Title: Career Center Internship - Hourly
Location: Schenectady

Please submit a resume and cover letter demonstrating how you meet the minimum qualifications, including specific experience with dates. It is essential to clearly describe qualifying education and experience when applying; vague or incomplete information may lead to disqualification.

Unofficial transcripts and/or other documents will be required for certain positions as indicated in the minimum qualifications. All documents must be received by April 24, 2026. Upload all documents as unlocked and accessible files.

If experiencing difficulties with the above link, please contact: YourDOLJourneyisHere@labor.ny.gov

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)