Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 3 Information Security - 10640

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 31 British American Blvd.

City Latham

StateNY

Zip Code12110

Job Specifics

Duties Description Under the direction of senior team members within the Chief Information Security Office (CISO)/ Cybersecurity Governance & Compliance (CGC)/Cyber Education and Awareness section, the incumbent will be responsible for assisting with the development and delivery of phishing simulation services for State agencies in support of the CISO cybersecurity education and awareness program. As part of the Education and Awareness team, the candidate may also be asked to assist in the execution of cybersecurity exercises and training or outreach and awareness activities for the Chief Information Security Office (CISO).

The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS.

Specific duties include, but are not limited to:
• Assist with external and internal phishing simulation services.
• Build customized phishing templates, landing pages, teachable moments, and training.
• Schedule initial planning meetings and present phishing service overviews to stakeholders.
• Assist in the development, review and editing of after-action reports and executive phishing summaries.
• Collaborating with external stakeholders to develop and deliver content and administer campaigns.
• Advise external stakeholders on phishing best practices to incorporate into effective phishing campaigns.
• Communicate live phishing results with internal and external stakeholders.
• Provide customer service to stakeholders during campaigns, i.e. troubleshooting, questions, interpreting results.
• Collect and analyze feedback on phishing services.
• Maintain accurate records and metrics on all phishing campaigns and provide detailed reports and feedback to internal stakeholders.
• Continue to enhance cybersecurity knowledge and skills to better gain the ability to provide subject matter expertise during exercises.
• Assist with selection, operation and maintenance of CISO’s phishing platform.
• Coordinate with internal stakeholders to integrate and maintain the phishing platform, i.e. whitelisting, troubleshooting, implementation of new features and functionality.
• Assist in cybersecurity awareness programs and activities in NYS, including representing ITS CISO at booth exhibits as needed.

Minimum Qualifications Information Technology Specialist 3 (Information Security)

Non-competitive: five years of information technology, cybersecurity, or information assurance experience**.

**Substitutions: A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience. An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience. A master’s degree or higher in computer science or related field substitutes for one year of required experience.

Preferred Qualifications:
• Bachelor's Degree with a concentration or major in Information Security, Cybersecurity, Digital Forensics, or a related field.
• Applicable Information Security certificate(s), including but not limited to:
o Certificate in Information Security Fundamentals (e.g., Security+, GSEC, CISF, GISF)
• Experience conducting phishing exercises or other awareness and training programs
• Excellent oral and written communication skills including the ability to clearly articulate information technology and information security concepts to a varied audience to facilitate wide understanding.
• Demonstrated critical thinking, problem solving, presentation, and analytical skills.
• Demonstrated skill in facilitating meetings, listening, and negotiating between multiple stakeholders to drive results.
• Detail oriented with strong organizational skills.
• 2+ years’ experience in the following areas:
o Participating in multifaceted teams
o Project management fundamentals
o Technical writing
• Familiarity of:
o Presentation/Marketing concepts
o Phishing campaigns and associated preparedness
o Cybersecurity Awareness

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.