Position Information

NY HELPYes

AgencyHealth, Department of

TitleProgram Aide (NY HELPS) - 02215

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $53478 to $67176 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Human Resources Management Group/ Bureau of Employee Relations

Corning Tower, Empire State Plaza

City Albany

StateNY

Zip Code12237

Job Specifics

Duties Description The New York State Department of Health invites you to consider joining our team for an opportunity to make more than a career – make a difference!
The Program Aide will perform paraprofessional administrative functions to support the Bureau of Employee Relations (BER) –Human Resources Management Group, including but not limited to: intake, tracking and triage of referrals of workplace violence, misconduct, incompetence, contract and non-contract grievances; engaging the appropriate escalation strategy dependent upon circumstances following review and analysis; developing and maintaining databases; serving as a liaison between the Bureau and various business partners.

Duties may also include assisting with the purchasing of goods and services as it pertains to Labor Relations and ensuring consistency with applicable guidelines; assists with drafting, compiling, and review of Bureau recruitment materials, including duties description and other related materials in accordance with applicable procedures and requirements; performing preliminary collection and review of hiring documents; assist in preparation activities for labor management meetings, which includes conducting research and analysis on applicable laws, rules, and regulations, including the Collective Bargaining Agreements and Department Policies.

Minimum Qualifications Transfer: NYS employee with one year or more of permanent or contingent-permanent competitive service as a Program Aide, G-13 or a current NYS employee with one year of permanent or contingent-permanent competitive service in a title allocated to G-11 or higher, and eligible for transfer to Program Aide under Section 70.1 of the Civil Service Law.

Non-Competitive Qualifications for appointment under NY HELPS Program: Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment

Non-Competitive Promotion (NCP) Qualifications:
You must be a qualified employee of the New York State Department of Health and have at least one year of permanent competitive or 55-b/55-c service in a clerical, keyboarding or paraprofessional qualifying title. If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

Preferred Qualifications: Demonstrated experience handling and triaging multiple priorities efficiently, effectively and with the strictest confidentiality; demonstrated understanding of contractual agreements and associated timeframes designated in same; excellent communication (both written and oral) and organizational skills; demonstrated ability to maintain a professional demeanor while interacting with a diverse population in a fast-paced environment with highly sensitive subject matter.

Additional Comments New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS) waives Department of Civil Service examination requirements for certain positions for a period of one year. For additional information about the NY HELPS Program, please refer to https://www.cs.ny.gov/help/.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS CivilService Law, OSC Payroll rules and regulations and negotiated union contracts.
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

This position is part of the NYS HELPS program. No examination is required.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resource Management Group

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Corning Tower, Empire State Plaza, Room 2217

City Albany

State NY

Zip Code 12237

 

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference ST/PA/2215 included in the subject line or by mail to Human Resources Management Group, ST/PA/2215, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.