Position Information

NY HELPYes

AgencyCorrections and Community Supervision, Department of

TitleOffice Assistant 2 (Customer Service) (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

"Other" Explanation Day shift - exact work hours will be discussed during interview.

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address NYS Department of Corrections and Community Supervision- Industries (Corcraft)

550 Broadway

City Menands

StateNY

Zip Code12204

Job Specifics

Duties Description To be discussed at interview.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). (*Please see below for further information).

Non-Competitive Appointment: One year of experience where most work time is spent performing various communication tasks centered on customer service, and primarily, but not exclusively, deal with the general public.

*For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to complete an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Katrina Truax -Human Resources Specialist 1

Telephone (518) 457-9960

Fax (518) 453-8463

Email Address Katrina.Truax@doccs.ny.gov

Address

Street NYS Department of Corrections and Community Supervision

1220 Washington Avenue, Bldg. 4

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingTo apply, please send your cover letter, and resume, preferably as a PDF attachment to Katrina.Truax@doccs.ny.gov with the position title and vacancy ID # listed in the subject line of the email. Failure to include the required information may result in your resume not being considered for this position.