Position Information

NY HELPSNo

55-b/c EligibleYes

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 3

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $90582 to $114585 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

InternshipNo

Jurisdictional Class Competitive Class

Travel Percentage 5%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 50 Wolf Road, 2nd Floor

City Albany

StateNY

Zip Code12233

Job Specifics

Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.

Under the general direction of the Information Technology Specialist 4, the Information Technology Specialist 3 will supervise a team of Low-Code developers, establish development standards, oversee complex integrations with enterprise systems, and ensure all solutions comply with ITS Technical and Security Policies within the Dedicated Support, Department of Transportation (DOT), Development Engineering Unit.

The duties of this position include, but are not limited to:

• Collaborate with Customers, Product Managers, and engineers to refine requirements into technical tasks, and develop solutions that are repeatable and reusable as products.
• Oversee the review of SQL, PL/SQL, and JavaScript components within APEX applications to ensure performance, security (preventing SQL injection), and scalability.
• Oversee platform administrator functions, including role/permission configuration, and environment management, enforcing the principle of least privilege.
• Architect integrations between APEX applications and external systems using RESTful Services (ORDS) and database links.
• Monitor and tune the performance of Low-Code applications, identifying bottlenecks and implementing optimization strategies.
• Deep understanding of Low-Code platforms, database design, API integrations (REST/SOAP), and modern web technologies.
• Oversee application deployment lifecycles, lifecycle management (LCM), and runtime environment patching (e.g., handling APEX version upgrades).
• Coach and mentor junior and mid-level Low-Code developers on platform best practices, efficient workflow design, and advanced troubleshooting methodologies.
• Maintain clear technical documentation and implementation notes to support continuity across squads.
• Lead daily stand-ups, sprint planning, and retrospective meetings to keep Low-Code projects on schedule.
• Perform the full range of supervisory responsibilities.

Minimum Qualifications One year of permanent competitive services as an Information Technology Specialist 3 OR in a position at SG-21 or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

*Note: If you are on the examination eligible list for the position title in this location, then you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title to be list appointed.

*PLEASE NOTE:
• Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
• Appointment to this position is not final until all agency approvals have been granted.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Fingerprinting and background check are required for employment with ITS.

Salary Commensurate with experience
Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Eight (8) days of paid sick leave annually
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Michael Penticuff

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply, please submit a cover letter and resume. Please indicate that you are applying for the Information Technology Specialist 3 position and include the Vacancy ID number in the subject of your email.

Your Social Security Number may be required to confirm your eligibility.