Position Information

NY HELPSYes

55-b/c EligibleYes

AgencyEducation Department, State

TitleMuseum Support Services Specialist 1 (NY HELPS), Box OCE-1638/01772

Occupational CategoryNo Preference

Salary Grade14

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $56183 to $71719 Annually

Employment Type Full-Time

Appointment Type Permanent

InternshipNo

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Tuesday-Saturday, 9:00AM-5:00PM

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address Office of Cultural Education

NYS Museum

City Albany

StateNY

Zip Code12234

Job Specifics

Duties Description The New York State Education Department’s (NYSED) Office of Cultural Education (OCE) is seeking candidates for Museum Support Specialist 1, SG-14 position in the New York State Museum. Under the supervision of the Museum Support Specialist 2 – Coordinator of Public Programming, the Museum Support Specialist 1 (Assistant for Public Programming) plays a key role in planning, coordinating, and scheduling of public programs at the New York State Museum. This includes working closely with internal staff, the NYSM Public Programming Committee, colleagues across the Office of Cultural Education, and external partners. Duties of this position include, but are not limited to, the following:
• Assist in organizing and executing a variety of public programs—both in-person and virtual, live and pre-recorded—by following established approval and implementation procedures,
• Support the development and creation of program scopes that align with the New York State Museum’s mission,
• Prepare proposed programming for review and approval by NYSM leadership and the Public Programming Committee,
• Assist in the facilitating of monthly Public Programming Committee meetings.
• Compile and distribute quarterly program calendars including dates, times, and descriptions for outreach purposes,
• Collaborate Across Teams: Work with Museum content experts, community stakeholders, and partners to help ensure programming reflects diverse voices and perspectives,
• Support all aspects of program delivery, including ordering supplies, coordinating A/V and technology needs, setting up event spaces, managing staffing needs, and assisting with promotion and outreach needs,
• Assist with educational initiatives led by the Museum Education Office (MEO), including teacher professional development and adapting programs for CTLE accreditation when appropriate,
• Maintain accurate records of program attendance and track annual participation metrics,
• Public Engagement: Serve as the main on-site contact during public programs, providing support and addressing any unforeseen issues as they arise.

Minimum Qualifications NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

To be considered for appointment through NY HELPS candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:
• Bachelor’s degree in education, ethnic studies, gender studies, museum studies, sociology, history, biology, anthropology, archeology, art, or geology, and one year of professional-level experience* in the conceptual development of exhibits or exhibit-related programs for a major institution or agency with an annual visitation of at least 30,000.

COMPETITIVE MINIMUM QUALIFICATIONS:

Reassignment: Candidates must have one year of permanent competitive or 55b/c service as a Museum Support Services Specialist 1.

PREFERRED QUALIFICATIONS:

Preference will be given to candidates who possess:
1. Experience in the development and/or implementation of educational or public programming in the subjects of history, art, or the sciences within a museum or cultural institution.
2. Demonstrated experience in the management of volunteers or staff members in an educationally focused capacity within a museum or cultural institution.
3. Experience in the implementation of educational programming for students or educators that supports the New York State Learning Standards in a cultural institution.
4. Experience in collaboration with content specialists in the fields of science, history, or art to create education or public programming within a cultural institution.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments CONDITIONS OF EMPLOYMENT: This will be a permanent, competitive or non-competitive appointment. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits.

This position leads to a maximum salary of $71,719 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts

Interested in a job with New York State, but don’t know where to start?

Visit these links for information on working for New York State:
• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf

Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.

Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Office of Human Resources Management

Telephone (518) 474-5215

Fax (518) 486-5631

Email Address OCEJobs@nysed.gov

Address

Street NYS Education Department

89 Washington Avenue, OHRM Room 528 EB

City Albany

State NY

Zip Code 12234

 

Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by November 30, 2026, to OCEJobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1638/01772) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.