Position Information

NY HELPSNo

55-b/c EligibleNo

AgencyPeople With Developmental Disabilities, Office for

TitleProgram Operations Specialist 3

Occupational CategoryOther Professional Careers

Salary Grade25

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $100671 to $126875 Annually

Employment Type Full-Time

Appointment Type Permanent

InternshipNo

Jurisdictional Class Competitive Class

Travel Percentage 15%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County To Be Determined

Street Address TBD

City TBD

StateNY

Zip Code00000

Job Specifics

Duties Description As a Program Operations Specialist 3, you would supervise Program Operations Specialists 2 and other staff engaged in the planning, development, implementation, monitoring, and evaluation of programs and services for individuals with intellectual and/or developmental disabilities.

· Manage, oversee and evaluate a specific focus team within the unit (TBD), all their applicable review activities (Participation in these review activities will also be required)
· Provide direction to staff, guiding them on the proper steps to take in various situations and conveying new initiatives, policy and changes to procedures.
· Supervision and evaluation of multiple direct reports (ex: Team Leads)
· Assist with the development of unit processes, procedures and guidance
· Develop training materials and facilitate training of unit staff, pertinent OPWDD personnel and provider agency staff, as needed
· Facilitate interrater reliability functions for various types of reviews completed by unit staff
· Identify and communicate CCO/HH programmatic strengths and challenges through review of data from DQl's reviews; review of data from other Divisions about CCO/HH performance; developing, tracking and analyzing performance indicators and measures in conjunction with DQl's data team and unit Leadership that can be used for insights on CCO/HH performance
· Assist with report preparation, data analysis and aggregation, identification and summary of improvement areas needed at both a system, program, CCO/HH organization, and individual levels, etc.
· Analysis of statewide Care Coordination Organization data to identify trends; creation of trending reports to provide to DQI Leadership.
· Lead routine meetings with Care Coordination Organizations to discuss trends identified via various review activities, as a new quality improvement initiative.
· Serve as the unit's designated representative on the Central Mortality Review Committee
· Participate in additional internal and external QI committees and/or workgroups, as assigned
· Provide coverage to the entire unit in the absence of the Director, navigating emerging issues as well as routine functions
· Additional duties may be assigned based on unit needs


Preferred Qualifications:
Experience and knowledge in the review and/or operational elements of the CCO/HH services including service/health care system knowledge, clinical assessment and treatment understanding, service access process awareness and an ability to use data to evaluate performance. Knowledge/understanding/experience with CCO/HH policy; clinical reviews; practice standards; CCO/HH data usage/technology/electronic health record systems; CCO/HH performance data sources; ability to direct the analysis of needed CCO/HH data to identify strengths and weakness of the program and specific CCO/HH performance; facilitation of quality improvement projects and initiatives based on data evaluation and performance; etc.


*Please note: Office location and schedule may vary and will be discussed at the time of interview. Possible office locations include:
620 Westfall Rd, Rochester
500 Balltown Rd, Schenectady
44 Holland Ave, Albany
703 E Maple, Newark
25 Beaver St, New York

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Minimum Qualifications Promotion:
Candidates must be reachable for appointment on the current Civil Service Eligible List.

Transfer:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

Additional Comments • If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 or 52.6 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.

• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.

• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.

• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.

• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.

• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).

• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms.

• Savings programs such as the U.S. Savings Bond and the College Savings Plan.

• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

•Life insurance and Disability insurance.

• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

• Paid Holidays and Leave:
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.

• Health Care Coverage:
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.

• Paid Parental Leave:
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.

• Retirement Program:
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.

• Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.

• Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.

• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

***All people with disabilities are encouraged to apply.***

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Central Office Human Resources

Telephone (518) 473-4785

Fax (518) 474-9902

Email Address MainOffice.Careers@opwdd.ny.gov

Address

Street Central Office Human Resources

44 Holland Ave

City Albany

State NY

Zip Code 12229

 

Notes on ApplyingPlease email your cover letter and resume to MainOffice.Careers@opwdd.ny.gov and reference vacancy ID in your email.