Position Information

NY HELPSNo

55-b/c EligibleNo

AgencyHealth, Department of

TitleManager Information Technology Services 2 - 89012

Occupational CategoryI.T. Engineering, Sciences

Salary Grade29

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $123754 to $151566 Annually

Employment Type Full-Time

Appointment Type Permanent

InternshipNo

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of Health Insurance Programs/Chief Technology Office/Bureau of Cloud Enterprise Modernization

11 Corporate Woods Blvd

City Albany

StateNY

Zip Code12211

Job Specifics

Duties Description The Manager Information Technology Services 2 will serve as the Enterprise Platform Development & Operations Unit Manager within the Bureau of Cloud Enterprise Modernization. This position will be responsible for overseeing strategy, development, operations, and governance of enterprise shared technology platforms that support modernization initiatives across multiple OHIP program areas.

The incumbent will oversee critical cloud enterprise platforms ensuring their stability, security, scalability, and alignment with organizational objectives. This position works in close collaboration with Enterprise Architecture and reports to the Bureau Director.

Direct the strategy, governance, administration, development, and operations of enterprise shared platforms including Salesforce, Snowflake, Amazon Web Services (AWS), and Jira/Atlassian products across multiple OHIP program areas
Establish and enforce platform governance standards, policies, procedures, and internal controls in alignment with enterprise architecture standards
Oversee application development, database administration, cloud infrastructure, platform configuration, and operational support activities
Develop and maintain technical plans and roadmaps for enterprise platforms; participate in architecture reviews, IT governance, and strategic planning
Ensure compliance with organizational policies, security requirements, data governance standards, and industry best practices; support audit readiness and remediation activities
Manage enterprise platform vendors, monitor contractual compliance and quality of deliverables, and participate in procurement and contract evaluations
Oversee platform cost monitoring, budget planning, and cost optimization initiatives
Supervise technical managers and professional staff; assign, monitor, and evaluate work; provide mentoring, coaching, and professional development opportunities
Coordinate with program managers, business stakeholders, and Enterprise Architecture to align platform capabilities with business requirements and organizational objectives

Minimum Qualifications Current Department of Health employee with permanent or contingent-permanent status as a Manager Information Technology Services 2, G-29 OR NYS employee with one year of permanent or contingent-permanent service in a title at or above a grade 27 and eligible for transfer under Section 52.6 of the Civil Service Law.

Preferred Qualifications: Demonstrated experience leading technical teams responsible for enterprise application development, cloud platforms, or shared services in a large-scale environment
Hands-on experience with one or more of the following platforms: Salesforce, Snowflake, Amazon Web Services (AWS), Jira/Atlassian
Experience establishing governance standards, policies, and operating procedures for enterprise technology platforms
Experience working with Enterprise Architecture or similar strategic technology governance groups
Proven ability to manage vendor relationships, monitor contract compliance, and ensure quality deliverables
Experience with platform cost monitoring, budget planning, and cloud cost optimization
Strong understanding of security standards, data governance, and regulatory compliance in an enterprise environment
Excellent communication skills with the ability to present complex technical concepts to senior leadership and non-technical stakeholders
Experience coordinating across multiple business areas to align technology capabilities with organizational objectives
Demonstrated supervisory experience including staff mentoring, performance management, and professional development

Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request.

The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Group, EM/89012/MITS2

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Corning Tower, Empire State Plaza, Room 2217

City Albany

State NY

Zip Code 12237

 

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EM/89012/MITS2 included in the subject line or by mail to Human Resources Management Group, EM/89012/MITS2, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.