Review Vacancy
Date Posted: 05/06/16
Applications Due: 05/21/16
Vacancy ID: 29794
Position Information
NY HELPNo
AgencyInsurance Fund, State
TitleAssistant Claims Services Representative
Occupational CategoryOther Professional Careers
Salary Grade11
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $37998 to $46573 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 10%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Suffolk
Street Address 8 Corporate Center Drive, 3rd Floor
City Melville
StateNY
Zip Code11747
Job Specifics
Minimum Qualifications Reachable on the current Civil Service eligible list for this title; or, one year of permanent, competitive-class service in one of the following titles: Assistant Workers Compensation Examiner, Secretary 1, Motor Vehicle Representative, Office Assistant 2, Office Assistant 2 Calculations...
Duties Description • Handling the main switchboard incoming calls: answer routine questions (claims, underwriting, location), route calls to appropriate individual , department, or office;
• Handle all incoming mail: open mail, route high level mail, in-stamp mail, sort mail by department, destination
• Process and distribute interoffice mail to appropriate offices via office courier.
• Perform searches for claim numbers, policy numbers and enter on correspondence
• Monitor and oversee supplies: maintain log of employee requisitions; distribute supplies, re-order when necessary
• Responsible for handling of all outgoing mail: prepare envelops for mailing; run mail through the postage machine (Pitney Bowes or NeoPost
• Maintain mailing machine and arrange for maintenance and repairs
• Welcome visitors: interview candidates, policyholders for audits - The switchboard staff often is the initial, and sometimes only contact with our customers
• Provide records to vendors
• Alert Business Manager and Management Team to office issues
• All of the above performed in a highly professional and competent manner
Additional Comments This position will also receive $3,026 location pay.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Louis LaMay
Telephone
Fax 518-437-1618
Email Address hr@nysif.com
Address
Street 15 Computer Drive West
City Albany
State NY
Zip Code 12205
Notes on ApplyingPlease include the position title and vacancy id number on your cover letter. Candidates should mail a resume and cover letter to 15 Computer Drive West, Albany, NY 12205 or fax to 518-437-1618. Resumes may also be e-mailed to hr@nysif.com.
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