Position Information

NY HELPNo

AgencyVictim Services, Office for

TitleCrime Victims Specialist 1 / Trainee

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade14

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $45018 to $54678 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 80 South Swan Street

Alfred E. Smith Building

City Albany

StateNY

Zip Code12210

Job Specifics

Minimum Qualifications Permanent service in this title or one year of permanent competitive or 55b/c service in a title SG-12 or higher and otherwise eligible to transfer to a Crime Victim Specialist 1/Trainee under Section 70.1 of Civil Service Law. The only title eligible to transfer to CVS Trainee is Agency Program Aide; titles eligible to transfer to CVS 1, SG-14 are Investigator, Medical Conduct Investigator and Workers' Comp Examiner.

Visible to public for 55b/c appointment only. 55b/c minimum qualifications are: A bachelor’s degree in criminal justice, criminology, sociology, or public administration; OR an associate’s degree in criminal justice, criminology, sociology, or public administration AND two years
of qualifying experience; OR four years of the qualifying experience. Qualifying Experience: Experience in completing Office of Victim Services claim applications or providing direct
service to crime victims. Direct service is defined as those services which immediately respond to the emotional and physical needs of crime victims such as crisis intervention; accompaniment to hospital and court appointments; hotline counseling; emergency
food, clothing, transportation, and shelter; and processing applications to the Office of Victim Services.

Duties Description The primary function of the Crime Victims Specialist (CVS) 1 is to review and process compensation claims filed by crime victims or their survivors for unreimbursed compensable expenses. The CVS 1 reviews claims from initial investigation through the final decision on whether or not to award the claim. Claims processing is performed using a computer system application (Claims Assistant). Written and oral contact with victims, insurance companies, and law enforcement agencies to investigate claims is a critical job function. Incumbents review documents, verify accuracy and validity of information, track down supporting documentation and prepare written reports and recommendations for final disposition. Other critical functions include conducting training, internally and externally, on OVS rules, regulations and guidelines for compensation; and showing compassion to the victims being served.

Additional Comments REASONABLE ACCOMMODATION: The Office of Victim Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Sandra VanKampen, Director of Workforce Diversity and Equity Programs at (518) 485-7962.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Theresa Geleta

Telephone (518) 485-7740

Fax (518) 457-4000

Email Address dcjshrm@dcjs.ny.gov

Address

Street 80 South Swan Street

Alfred E Smith Building

City Albany

State NY

Zip Code 12210

 

Notes on ApplyingPlease send a cover letter and resume to the email/address above. Please reference posting#30887 on your cover letter.