Review Vacancy
Date Posted: 04/21/17
Applications Due: 05/01/17
Vacancy ID: 38488
Position Information
NY HELPNo
AgencyState Comptroller, Office of the
TitleSenior Computer Operator
Occupational CategoryI.T. Engineering, Sciences
Salary Grade14
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $45018 to $54678 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 3 PM
To 11 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Rensselaer
Street Address Renssealer Technology Park
365 Jordan Road
City Troy
StateNY
Zip Code12180
Job Specifics
Minimum Qualifications Interested candidates must currently be serving, as a Senior Computer Operator OR be eligible to transfer under Section 70.1 of the Civil Service Law.
70.1 Transfer:
Candidates must have one year of permanent, competitive service in a qualifying title allocated to salary grade 12 or higher.
Duties Description • Monitor all system consoles and hardware diagnostic displays for mainframe and open systems to ensure that systems are operating efficiently.
• Analyze problem and errors, initiate corrective action and consult/inform users as necessary.
• Monitor all system consoles and critical displays for alerts and follows documented procedures.
• Initiate schedules and ensures that subsequent actions are performed.
• Work in cooperation with tape and print processing to ensure that customer workflow is completed.
• Prepare clear and concise shift, absentee and turnover reports to provide problem descriptions, actions taken, and any other pertinent information.
• Issue initial notification and log problems to programming, help desk, or other technical staff.
• Initiate hardware and software incident reports following documented procedures.
• Operate print devices that produce the output from various data processing program runs.
• Operate post print processing equipment.
• Ensure that agency schedules, specific form and production quality are maintained.
• Prepare accurate and timely check reconciliation paperwork.
• Adhere to security procedures and requirements in regard to storage, transportation, utilization, disposition, and accountability of secure stock.
• Align and configure printers and post print equipment based on instructions, procedures and other pre-defined standards.
• Remove completed jobs from system and conducts quality control checks.
• Record, label, batch, and distribute output and ensures delivery.
• Inspect completed post print processing for accuracy and adherence to standards.
• Perform regular cleaning and basic maintenance of print and post print equipment.
• Able to operate pallet moving equipment and physically lift up to 50lbs.
• Perform supervisory responsibilities over SG-10 computer operators and provide instruction and training to SG-10 computer operators.
• Ensure official agency policies and procedures are observed.
• Use appropriate communication mechanisms to advise supervisor and management of accomplishments and pending issues.
• Maintain working knowledge of all installed computer hardware and software components in the Data Center in order to train SG-10 computer operators and perform their tasks as necessary.
• Monitor tape console for messages and monitors robotic system console.
• Prepare and assign physical and virtual tapes for various data processing operations.
• File, prepare and monitor tapes for transport to offsite storage in accordance with agency procedures.
• Document, degauss (erases) and arrange for destruction of identified media in accordance with agency procedures.
Additional Comments Knowledge, Skills, and Abilities
• Reliability and dependability under varying shifts and conditions.
• Excellent interpersonal skills; Ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc.
• Experience working in a team environment, willing to take direction, as well as work independently.
• Excellent organizational skills; Ability to manage multiple tasks.
• Able to keep up production while ensuring quality control standards are continually maintained.
• Knowledgeable in Excel, Lotus Notes, and Microsoft Word software
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Manu Priya Minocha
Telephone (518) 474-1924
Fax (518) 486-6723
Email Address recruit@osc.state.ny.us
Address
Street 110 State Street
City Albany
State NY
Zip Code 12236
Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.state.ny.us no later than May 1, 2017. Please reference Item # – 8197GOER-MPM when responding.
When responding, please include the reference number and letters listed in this section. (The GOER VACANCY ID # should not be included).
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