Review Vacancy
Date Posted: 10/05/18
Applications Due: 10/15/18
Vacancy ID: 60500
Position Information
NY HELPNo
AgencyState Comptroller, Office of the
TitleOffice Assistant 2 - Item #06006
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade09
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $36051 to $44311 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.50
Workday
From 7 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? Yes
Telecommuting allowed? No
Location
County Rensselaer
Street Address 200 Jordan Road
City Troy
StateNY
Zip Code12180
Job Specifics
Minimum Qualifications Interested candidates must be reachable on the Office Assistant 2 eligible list or eligible to transfer under Section 70.1 of the Civil Service Law.
To be eligible for a 70.1 transfer, candidates must have one year of permanent competitive service in a qualifying title allocated to a salary grade 7 or above.
Duties Description Perform review of easy to moderately complex claims relating to properties held or owing to individuals, estates, finders, and other entitled parties.
• Review and approve for payment a wide variety of easy to moderately complex claims including but not limited to individual, finders, estate, security related and ARQA.
• Review and verify prior processors determination of claimant eligibility/entitlement and the validity of the claims based on information collected from the claimant and other relevant individuals.
• Review and evaluate documentation presented by the claimant or other interested party to support approval or denial as provided by policy and explain reasons for denial when necessary.
• Maintain the ability to process independently and demonstrate good decision making skills.
Provide supervisory assistance.
• Answer staffs questions in a clear and consistent manner, generate and review of payment detail reports to ensure proper formatting, assist with additional review of settlements generated by staff in training.
Receive and submit Check Status and / or Check replacement requests.
• Receive requests for check status and / or check replacements.
• Review database to ensure appropriate action has been requested and claim is in correct processing queue, create well organized and accurate communications to Bureau of Accounts, review SFS pass back file to identify replaced checks and transition claim accordingly.
• Review, send and receive check copy and forgery and take appropriate action.
Additional Comments DESIRED COMPETENCIES:
• Good communication skills
• Demonstrated customer service experience
• Familiarity with Unclaimed Funds
• Experience working in teams
• Good computer skills
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Jackie Carter
Telephone (518) 474-1924
Fax (518) 486-6723
Email Address recruit@osc.ny.gov
Address
Street 110 State Street
City Albany
State NY
Zip Code 12236
Notes on ApplyingInterested candidates should submit a cover letter and resume to recruit@osc.ny.gov no later than October 15, 2018. Please reference Item#06006– GOER-JDC
When responding, please include the reference number and letters listed in this section. The VACANCY ID # should not be included.
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