Position Information

NY HELPNo

AgencyCollege of Optometry

TitleOptometric Technician

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $39534 to $42934 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Variable

Hours Per Week 40

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County New York

Street Address 33 West 42nd Street New York, NY 10036

City New York City

StateNY

Zip Code10036

Job Specifics

Minimum Qualifications Two years of experience working in customer service (preferably in a healthcare, hospitality, or client service environment).
Ability to work on Saturday
Strong interpersonal skills that meets or exceeds customer expectations and fosters positive relationships
Strong organization skills and ability to manage multiple priorities
Proficiency with Microsoft Office (Outlook, Word, Excel)
Ability to grasp information quickly and attention to detail

Duties Description The Optometric Technician reports to the Contact Lens Clinic Manager and directly works with the providers and staff to provide contact lens services and to ensure that all necessary requirements to order contact lenses is done in timely and accurately. We are seeking a talented and enthusiastic individual with excellent people and technical skills who enjoys working in a fast-paced environment. The successful candidate must be detail oriented, able to work independently, and have solid problem-solving skills as well as excellent time management and communication skills. Exceptional customer service skills and the ability to provide an excellent patient experience are required.
* Assist faculty, residents and interns assigned to patient care with respect to contact lenses.
* Teach contact lens insertion and removal techniques to patients.
* Provide patients with proper lens wear and care information and assisting patients with questions regarding their orders.
* Obtain and verify covered benefits and authorizations for exams, materials and medically necessary contact lenses.
* Explain to patients their medical and vision benefits for medical necessary contact lenses.
* Order and process contact lenses (order, verify, prepare, dispense, follow up on late or back ordered lenses).
* Act as a liaison with contact lens suppliers to facilitate the order/receipt of contact lenses.
* Notify patients of status of their order.
* Assist with scheduling appointments and patient check in and check out.
* Work with the billing staff to ensure proper coding and billing for contact lens services and materials.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Guerda Fils

Telephone 2129385883

Fax

Email Address gfils@sunyopt.edu

Address

Street 33 West 42nd Street New York, NY 10036

City New York City

State NY

Zip Code 10036

 

Notes on ApplyingApply on the Colleges website: https://sunyopt.peopleadmin.com/postings/2096