Position Information

NY HELPNo

AgencyGeneral Services, Office of

TitlePublic Information Specialist 2 (Digital Content) - [Data Engineer] - VID 182697

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Empire State Plaza

City Albany

StateNY

Zip Code12242

Job Specifics

Duties Description The NYS Digital Services team at the Office of General Services (OGS) seeks a creative and self-driven professional to serve as a Data Engineer. The Public Information Specialist 2 (Digital Content) will be the Data Engineer to lead the data collection and integration efforts for the digital and customer experience projects. They will be an essential contributor to the rollout and implementation of the Universal Data and Analytics Program in New York State.

The Data Engineer will play a crucial role in the collection, transformation, and analytics and digital campaign data. This role will be responsible for developing and optimizing data storage solutions, organizing data, and establishing processes to ensure data quality and accuracy. This position focuses on technical support, system development, data management, and ensuring access to accurate and relevant data.

The NYS Digital Services is a team of strategists, product managers, and technologists working with agencies to streamline and improve the digital experience across New York State. We strive to create a community that works together to provide programs and services to New Yorkers in an efficient and user-friendly way.

• Manage digital product’s data lifecycle from identifying business needs through technical solutioning to implementation.
• Work under the direction of the Data Director to build, research, propose, or evaluate a tech/digital solution or data strategy.
• Design, develop, and maintain scalable data pipelines and data manipulations (ETL/ELT) processes to support data collection and processing.
• Collaborate with data analysts and program managers to understand data requirements and provide necessary data support.
• Provision required software/product infrastructure to support data collection, storage, and processing.
• Assist in building technology solutions, alter or adapt common libraries to unique project needs, and/or contribute to a NYS Web Design System or Digital Utilities Library.
• Perform other duties as assigned.

Operational Needs:
This position may require routine evening and weekend work, as well as some travel on occasion between Albany and NYC.



The Data Analyst will play a pivotal role in transforming data into actionable insights that help drive UX decisions.
The NYS Digital Services is a team of strategists, product managers and technologists working with agencies to streamline and improve the digital experience across New York State. We strive to create a community that works together to provide programs and services to New Yorkers in an efficient and user-friendly way.

• Prepare and present data summary reports from various sources to various stakeholders that identify trends and patterns in the data providing insights and recommendations.
• Work closely with leadership to track key performance metrics, refine event tracking, and generate insights that shape strategic decisions.
• Work with the operations and technical solutions teams to analyze a variety of data sets and to identify areas to improve customer experience and streamline digital journeys.
• Assists in providing technical and analytic support to end users of analytic applications and solutions.
• Utilize SQL to create comprehensive reports, automate data processing tasks, and develop interactive dashboards.
• Ensure data accuracy and completeness.
• Perform other duties as assigned.

Operational Needs:
This position may require routine evening and weekend work, as well as some travel on occasion between Albany and NYC.

Minimum Qualifications Seven years of experience* in public relations, social media, and digital communications.

*Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows:
• Associates degree: Two years of required experience
• Bachelor’s degree: Four years of required experience
• Master’s degree: Five years of required experience

Preferred Qualifications:
• Demonstrable familiarity with digital and web analytics platforms including Google Analytics, Siteimprove, Qualtrics, or others.
• Proficiency in core web languages including HTML, CSS, and JavaScript.
• Understanding of web content management systems
• Experience working with data from a variety of sources, including API endpoints, streaming and relational databases.
• Proficiency in SQL for querying and data transformation.
• Familiarity with cloud-based data platforms (open-source Google BigQuery, AWS Redshift). Ability to identify low cost or open-source storage solutions that will meet the needs of the organization in the short and long term.
• Expertise in requirements analysis, data architecture, and ETL/ELT frameworks.
• Strong analytical skills with the ability to manage and analyze large datasets while maintaining attention to detail.
• Ability to collaborate with others and work within a fast-paced environment.
• Experience working with multiple internal and external stakeholders to understand business needs.
• Creative thinker with strong communication and problem-solving skills.
• Strategic thinker with a data-focused, continuous improvement mindset with expertise in SQL, and experience with cloud-based data platforms.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources/KE

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

 

Notes on ApplyingPlease submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.