Position Information

NY HELPNo

AgencyLabor, Department of

TitleCommunications Internship - Hourly - Albany

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $17.35 to $20.42 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class "Other" (generally Military Law positions)

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week TBD

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County New York

Street Address 1220 Washington Avenue

Bldg 12

City Albany

StateNY

Zip Code12226

Job Specifics

Duties Description The New York State Department of Labor is seeking a creative and enthusiastic intern to join our team as we overhaul our website. This specific position will specifically focus on user experience testing, user acceptance testing, and quality assurance. This is your chance to dive into a high-impact project, learn new skills, and help us vastly improve the user experience for millions of New Yorkers.

What You'll Do:
•Bring your ideas to the table to improve how users navigate our site, making it intuitive and easy to use.
•Join forces with agency workgroups to restructure and rewrite content, making sure it’s clear, concise, and accessible to everyone.

Minimum Qualifications MINIMUM QUALIFICATIONS:

Must be a student currently enrolled in upcoming/current college courses.

The ideal candidate will possess the following qualifications:
•Strong Communicator: Clearly convey complex information, both in writing and verbally.
•Efficient & Independent: Manage multiple tasks and deadlines, working independently
•Commitment to the Mission: Focus on user-centered improvements.
•Technical Expertise: Familiarity with UX methodologies and principles. Proficiency in MS Word.
•Optimally would also have familiarity with CMS like WordPress or Drupal.

Degree Concentrations Requested:
Communications Studies
Information Technology
OR a related field

Additional Comments Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Robert Stager

Telephone 518-457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street NYS Department of Labor

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingAll candidates must submit a written resume and a cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by October 1, 2025 and submitted via email to labor.sm.personnel.jva@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 191794, Communications Internship - Albany in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity and Inclusion (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.