Position Information

NY HELPYes

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 2, SG-18(NYHELPS) Item#00537

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12236

Job Specifics

Duties Description • This position resides on the Internet Services Administration team in the Bureau of Software Platforms within the Chief Information Office.
• Create and maintain system documentation, as well as diagram the infrastructure of entire systems.
• Collaborate and actively participate with other Chief Information Office (CIO) units to troubleshoot problems within the Office of the State Comptroller’s (OSC) infrastructure.
• Support and maintain processes developed to automate, deploy, and/or support services offered by the Internet Services Administration (ISA) team.
• Monitor and complete routine health checks of servers.
• Manage user accounts and software for ISA supported applications.
• Apply security fixes and feature packs on regularly scheduled intervals for all ISA support software.
• Create detailed plans used for software upgrades.
• Install and configure new software installations.
• Perform upgrades to current systems.
• Create, modify, maintain scripts, plan, and coordinate the scheduling of scripts.
• Implement security policies per industry best practices.
• Coordinate problem resolution between teams.
• Provide on-call support for nightly batch processing.
• Verify supported applications and web servers supported by ISA are operating and available.
• Check the previous night’s batch processing results each morning, resolving any outstanding issues.

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program

Non-Competitive Qualifications for appointment under the NYHELPS Program:
For an appointment to an Information Technology Specialist 2, you must have:

1. A bachelor's or higher-level degree in any field and one year of experience in information technology.
OR
2. A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses.
OR
3. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.
OR
4. A total of two years of experience in information technology.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfer:
For 52.6, 70.1, or 70.4 transfer to an Information Technology Specialist 2, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

55b/55c Program appointment:
This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Additional Comments Knowledge, skills, and abilities:

• Demonstrated experience with applications servers.
• Demonstrated experience with development, programming languages, protocols, and tools.
• Excellent verbal and written communication skills.
• Demonstrated ability to quickly master new information technology concepts using a variety of methods, such as on-the-job learning, research, and formal training.
• Demonstrated initiative, independence, confidentiality, planning, and organizational skills.
• Strong analytical thinker with excellent troubleshooting and root-cause analysis skills.
• Demonstrated experience collaborating with other business teams and vendor support staff.
• Demonstrates positive attitude and fosters mutually respectful and beneficial working relationships.
• Demonstrated ability to transfer knowledge associated with technical and time management skills.
• Demonstrated ability to interact with users and understanding the organizational structure.

Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.

OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Jane Rost

Telephone (518)474-1924

Fax (518)486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

 

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:

https://www.osc.ny.gov/jobs/openings/information-technology-specialist-2/072520

Reference Item #00537-JER on your cover letter for proper routing.

Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments.
If you have questions about this vacancy, please contact this Division representative:
Division Contact: Lisamarie Hitchcock
Email Address: CIO_HR@osc.ny.gov