Position Information

NY HELPNo

AgencyEnvironmental Conservation, Department of

TitleRadio Dispatcher

Occupational CategoryOther Professional Careers

Salary GradeHourly

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $21.59 to $21.59 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Hours Per Week 40

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Essex

Street Address 1115 Route 86

City Ray Brook

StateNY

Zip Code12977

Job Specifics

Duties Description Working under direct supervision of the DEC Division of Forest Protection, serve as dispatcher for emergency and non-emergency calls from officers and the general public. Most calls are primarily directed to the mission of the DEC. Additionally, obtain necessary information from callers in order to initiate assistance; serve as radio dispatcher of police resources; perform clerical, administrative and other duties related to the dispatch center service. Candidates must be able to communicate and work well with other dispatchers and the public.

Work conditions include: sitting or standing for extended periods of time with headset on while monitoring computer screens; entering information using a computer keyboard; coordinating eye/hand movements while handling calls for the efficient use of radios and computers; speaking calmly and clearly in order to elicit information and giving instructions to a continuous flow of callers under stress; listening carefully to clearly understand caller information; making responsible judgments where timing is critical; and working within hearing distance of other dispatchers working under similar conditions.

Minimum Qualifications Either 1. six months of experience as a police/emergency services/public safety dispatcher, OR as a member of a paid/volunteer fire company or emergency medical services squad;Or

2. one year of experience as a radio dispatcher of a mobile fleet;Or

3. two years of experience as a toll collector for a public highway or bridge system;Or

4. six months of experience in a traffic management center;Or

5. one year of active duty service as an honorable discharge from the United States military as a dispatcher of military police or security personnel.Examples of Non-Qualifying Experience: Experience limited to cellular phones, paging systems, intercom systems, CB radios, or ham radios is NOT considered qualifying for this examination.

Additional Comments This is a seasonal, hourly appointment with an anticipated end date of 3/31/2026. Program needs and funding will determine actual termination date.

Overtime may be required.
Weekends and holidays may be required.
Must be available for emergency response.
Must be available to respond to after-hours emergencies.
Telecommuting may be available, will be discussed at interview.

The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developing a workforce which represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Alan Ilagan

Telephone 518-402-9273

Fax 518-402-9038

Email Address PostingResponses@dec.ny.gov

Address

Street 625 Broadway

City Albany

State NY

Zip Code 12233

 

Notes on ApplyingPlease fax, email or mail your resume to the above. Be sure to include #25-198055 or it may not be accepted.