Review Vacancy
Date Posted: 11/19/25
Applications Due: 11/30/25
Vacancy ID: 203039
Position Information
NY HELPYes
AgencyUniversity at Albany
TitleOffice Assistant 2 (NY HELPS)
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade09
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $42641 to $52413 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Other (see below)
"Other" Explanation Academic Year 8:30am-4:30pm (Summers 8:00am-4:00pm) 1/2 hour lunch
Hours Per Week 37.5
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Albany
Street Address University at Albany (Counseling & Psychological Services)
City Albany
StateNY
Zip Code12222
Job Specifics
Duties Description The Office Assistant 2 (OA2) in Counseling and Psychological Services (CAPS) serves in a receptionist role for CAPS, which is the department that provides confidential mental health care services to University at Albany students. The OA2 answers multiline phones, schedules appointments and meetings, greets and checks in clients and visitors, processes confidential paperwork in an electronic record system, and performs basic office operations tasks. The OA2 maintains confidentiality of all personal health information in compliance with FERPA, HIPAA, and best practice guidelines. The CAPS Office Assistant 2 is often the first staff member student clients encounter and plays an important role in creating a welcoming space for students.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
One year of clerical experience.
COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have a reachable score on the University at Albany Office Assistant 2 Exam List OR
Be a current NYS employee and have a current permanent appointment with 1 year of service as an Office Assistant 2, or in a title eligible to transfer to Office Assistant 2 OR
Be a former NYS employee eligible for reinstatement to the title of Office Assistant 2
May be filled from a mandatory reemployment list if one is in effect at the time of appointment.
Any resumes received that do not meet the above requirements as described will be deemed unqualified.
Additional Comments Must APPLY ONLINE using this link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=194913
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period.
Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/ASR.shtml
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name Office of Human Resources
Telephone 518-437-4700
Fax 518-437-4731
Email Address ClassifiedJobs@albany.edu
Address
Street University at Albany
1400 Washington Avenue, UAB 300
City Albany
State NY
Zip Code 12222
Notes on ApplyingMust APPLY ONLINE using this link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=194913
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