Review Vacancy

Date Posted: 11/19/25
Applications Due: 11/30/25
Vacancy ID: 203039

Position Information

NY HELPYes

AgencyUniversity at Albany

TitleOffice Assistant 2 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Other (see below)

"Other" Explanation Academic Year 8:30am-4:30pm (Summers 8:00am-4:00pm) 1/2 hour lunch

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address University at Albany (Counseling & Psychological Services)

City Albany

StateNY

Zip Code12222

Job Specifics

Duties Description The Office Assistant 2 (OA2) in Counseling and Psychological Services (CAPS) serves in a receptionist role for CAPS, which is the department that provides confidential mental health care services to University at Albany students. The OA2 answers multiline phones, schedules appointments and meetings, greets and checks in clients and visitors, processes confidential paperwork in an electronic record system, and performs basic office operations tasks. The OA2 maintains confidentiality of all personal health information in compliance with FERPA, HIPAA, and best practice guidelines. The CAPS Office Assistant 2 is often the first staff member student clients encounter and plays an important role in creating a welcoming space for students.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):

One year of clerical experience.

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):

Candidates must have a reachable score on the University at Albany Office Assistant 2 Exam List OR
Be a current NYS employee and have a current permanent appointment with 1 year of service as an Office Assistant 2, or in a title eligible to transfer to Office Assistant 2 OR
Be a former NYS employee eligible for reinstatement to the title of Office Assistant 2

May be filled from a mandatory reemployment list if one is in effect at the time of appointment.

Any resumes received that do not meet the above requirements as described will be deemed unqualified.

Additional Comments Must APPLY ONLINE using this link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=194913

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period.
Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/ASR.shtml

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Office of Human Resources

Telephone 518-437-4700

Fax 518-437-4731

Email Address ClassifiedJobs@albany.edu

Address

Street University at Albany

1400 Washington Avenue, UAB 300

City Albany

State NY

Zip Code 12222

 

Notes on ApplyingMust APPLY ONLINE using this link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=194913