Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleInformation Technology Architect 2 (Network)

Occupational CategoryI.T. Engineering, Sciences

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Pending Non-Competitive

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

StateNY

Zip Code12220

Job Specifics

Duties Description Under the direction of the Manager Information Technology Services 2, SG-29 (Director of Enterprise Architecture), the incumbent will be a member of the Department of Labor (DOL) Dedicated Enterprise Architecture team. The Network Architect will be responsible (in consultation from ITS CTO teams) for the overall design, planning, implementation, troubleshooting, and optimization of our network infrastructure. This role requires a deep understanding of traditional on-premises networking platforms. The ideal candidate will be a strategic thinker with strong analytical skills, capable of translating business requirements into scalable and secure network solutions.

Specific duties shall include, but are not limited to:
• Network Analysis & Design:
oAs needed conduct in-depth analysis of current network infrastructure, identifying performance bottlenecks, security vulnerabilities, and areas for improvement.
oGather and interpret business and application requirements to design highly available, scalable, and secure network architectures.
oDevelop and review detailed network diagrams, documentation, and architecture blueprints.
oIn consultation with CTO teams, evaluate and recommend new networking technologies, hardware, and software solutions to enhance network performance, security, and efficiency.
oDesign and implement network segmentation strategies to enhance security and optimize traffic flow.
oIn consultation with CTO teams, plan and execute network migrations, upgrades, and expansions with minimal disruption to operations.
• Network Monitoring & Performance Evaluation:
oEstablish and maintain comprehensive network monitoring systems to proactively identify and resolve issues.
oContinuously monitor network performance metrics, including latency, throughput, packet loss, and utilization, for on-premise networks.
oAnalyze network data to identify trends, predict potential problems, and recommend preventative measures.
oDevelop and implement network performance baselines and KPIs.
• Network Tuning & Optimization:
oOptimize network configurations to improve performance, reduce latency, and enhance overall efficiency.
oPerform traffic shaping, QoS (Quality of Service) configurations, and routing optimizations.
oTroubleshoot complex network issues, including connectivity problems, performance degradation, and security incidents.
oCollaborate with application development teams to optimize network connectivity for specific applications and services.
• Network Maintenance & Support:
oOversee the maintenance of all network hardware and software, including routers, switches, firewalls, and load balancers.
oDevelop and implement network backup and disaster recovery strategies.
oIn-depth knowledge of data networking protocols including TCP/IP, OSI, OSPF, BGP, EIGRP, MPLS, HTTP, DNS, SMTP, TLS, WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols.
oEnsure network security best practices are consistently applied and maintained.
oProvide expert-level support for network-related incidents and problems, participating in on-call rotation as needed.
oManage vendor relationships for network-related products and services.
oManage and coordinate WAN and Campus circuit provisioning for Interagency and Internet services by working with CTO, Facilities, and Circuit provider.
oProvides Technical Network Support during Engineering Intake and Build Process. Work closely with Business Application Services and CTO Engineering build technicians to make sure new hosting environment meets customer connectivity requirements. Provide network direction to CTO Engineering teams to troubleshoot and resolve build problems.
• Collaboration & Documentation:
oCollaborate effectively with cross-functional teams, including server administrators, security engineers, application developers, and project managers.
oCreate and maintain comprehensive network documentation, including logical and physical diagrams, configurations, policies, and procedures.

Minimum Qualifications Non-competitive: Seven years* of information technology experience, five years of which must be in the appropriate specialty**

*Substitutions: Associate’s degree with 15 semester credit hours in computer science or related field substitutes for one year of general information technology experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field can substitute such credits for one year of general
information technology experience

Bachelor’s degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of general information technology experience. Any bachelor’s degree substitutes for two years of general information technology experience.

Master’s degree or higher in computer science or related field substitutes for one year of general information technology experience.

**Specialty includes experience as an IT architect in one or more of the following: artificial intelligence, cloud, data, enterprise, business, solution, and networking.

Preferred Qualifications:
oKnowledge of NYS CTO system architectural standards.
oKnowledge of NYS ISO security policy and standards.
oKnowledge of ITIL Service Management standards and modules (Change, Incidents, Service Requests, Problem, Reports, Knowledge, etc.).
oExperience with SD-WAN technologies.
oProven expertise in designing and implementing complex network solutions for on-premises environments.
oStrong experience with network security principles and encryption technologies (firewalls, VPNs, IPSec, IDS/IPS, SSH, TLS, NAC, 802.1x).
oExperience securely designing and supporting the integration of Internet of Things (IoT) devices.
oExtensive Hands-on experience with major networking vendors (e.g., Cisco, Extreme, Netscreen/Juniper, Nortel, Ubiquiti, Meraki, Aruba, and Palo Alto network devices).
oExperience supporting Unified Networking components (Voice, Video, Wireless) design and operations.
oApplications: Microsoft Office Suite, Microsoft Visio, Packet analysis: (Wireshark, Sniffer Pro/Distributed/Infinistream).


PLEASE NOTE:
• Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
• Appointment to this position is not final until all agency approvals have been granted.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply, please submit a cover letter and resume. Please indicate that you are applying for the Information Technology Architect 2 (Network) position and include the Vacancy ID in the subject of your email.

Your Social Security Number may be required to confirm your eligibility.