Review Vacancy
Date Posted: 01/26/26
Applications Due: 02/10/26
Vacancy ID: 208161
Position Information
NY HELPYes
AgencyHomes and Community Renewal
TitleAdministrative Assistant 1 (NY HELPS)
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade11
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $47695 to $58447 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
Location
County Albany
Street Address 38-40 State Street
City Albany
StateNY
Zip Code12207
Job Specifics
Duties Description DUTIES:
The Administrative Assistant position requires excellent computer, communication (oral and written), and organizational skills. Experience and knowledge of Microsoft Office is essential.
Answers incoming phone calls from the general public and Agency staff.
Organizes, files, and scans appropriate Management Reviews as directed by Unit Staff.
Assists Asset Manager in preparation of daily and weekly reports and resident communications as needed.
Maintains the inventory of office supplies, and requisitions new supplies as needed.
Performs clerical tasks and general office duties including the use of office equipment, opening mail, completing travel vouchers for senior staff, using Outlook email, scheduling of conference calls, conference rooms, and maintaining the unit calendar; data entry; e-mail; preparation of correspondence.
Organize travel accommodations and complete travel touchers for senior staff.
Ability to acclimate and familiarize with NYSHCR website, Agency departments, and housing programs to direct the public and Agency staff to the appropriate information or department.
Answers and conducts follow-ups to the Manufactured Homes Program (MHP) email mailbox and MHP 1-800 telephone line.
May be responsible for contact with the public, including park owners, operators, tenants, and all general questions regarding the MHP; opening all case files, computer input, generation of letters to park owners or operators informing them of the noncompliance, and all pertinent case tracking.
Performs any additional reasonably related duties assigned by supervisor
Minimum Qualifications QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS:
Two years of experience* in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
*MQ Substitution: Certification (e.g., IAAP Certified Administrative Professional) or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.
A permanent non-competitive appointment may also be made pursuant to Section 52(7) of the Civil Service Law, if three or fewer qualified candidates in the department promotion field apply for this position. Qualifications for a non-competitive promotion for this title include: one year of service in a clerical title allocated to Grade 6 and above; and completion of a two-year traineeship*.
70.1 TRANSFER QUALIFICATIONS:
One year of permanent or contingent permanent service in an eligible title for transfer determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. The GOT-IT site will inform you if your title is transferrable.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
Additional Comments Please provide a current resume if interested in this position, and if substituting education for experience, please provide proof of Certification or an Associate's (or higher) degree, as indicated above in the non-competitive minimum qualifications.
Your educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you MUST provide independent verification of equivalency when applying. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm.
Candidates who are brand new to state service will start at the hiring rate of the position, which is $47,695.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name HR
Telephone
Fax
Email Address job.opportunities@hcr.ny.gov
Address
Street 38-40 State St.
Room 2N
City Albany
State NY
Zip Code 12207
Notes on ApplyingPlease provide a current resume if interested in this position, and if substituting education for experience, please provide proof of Certification or an Associate's (or higher) degree, as indicated above in the non-competitive minimum qualifications.
Your educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you MUST provide independent verification of equivalency when applying. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm.
Candidates who are brand new to state service will start at the hiring rate of the position, which is $47,695.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.
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