Position Information

NY HELPYes

AgencyInsurance Fund, State

TitleInsurance Fund Services Specialist 1/ Trainee 1/2 (NY HELPS)

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $45494 to $68630 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 15 Computer Drive West

City Albany

StateNY

Zip Code12205

Job Specifics

Duties Description Responsibilities include, but are not limited to:
• Daily activity reviews for reinstatement
• Returned payment reviews
• Credit balance write off reviews
• Assist in corresponding with collection agencies regarding collection cases
• Monitoring the payment confirmation mailbox
• Maintain availability in the collections phone queue
• Other duties assigned as needed

Minimum Qualifications For Appointment to Insurance Fund Services Specialist Trainee 1 (SG-11):
• One year of experience either answering inquiries, providing relevant policy data, and communicating with policyholders, insurance brokers, attorneys, accountants, and collection agencies regarding the calculation and collection of premiums in an insurance industry setting; or researching Workers' Compensation insurance policy issues, working to resolve account issues, and processing the placement of policies into cancellation or reinstating policies where warranted; or providing support and working with Underwriters and Auditors in an insurance industry setting regarding the application of NYS Workers' Compensation Law to policies; OR
• An associate's degree or higher

For Appointment to Insurance Fund Services Specialist 1 (SG-14):
• One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but aren’t limited to: Claims Services Representative Trainee 1, Policyholder Services Representative Tr 1; OR
• Three years of experience either answering inquiries, providing relevant policy data, and communicating with policyholders, insurance brokers, attorneys, accountants, and collection agencies regarding the calculation and collection of premiums in an insurance industry setting; or researching Workers' Compensation insurance policy issues, working to resolve account issues, and processing the placement of policies into cancellation or reinstating policies where warranted; or providing support and working with Underwriters and Auditors in an insurance industry setting regarding the application of NYS Workers' Compensation Law to policies; OR
• A bachelor’s degree or higher

Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.

Additional Comments For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Fringe Benefits:
• Competitive Compensation
• Future Career Growth Potential
• Open and Supportive Team-Based Environment
• Plentiful Vacation, Personal, and Sick Leave Accruals
• Paid State and Federal Holidays
• Full Medical, Vision, and Dental
• Retirement Options
• Public Student Loan Forgiveness (PSLF)
• Possibility of Telecommuting, Flextime, and Alternative Work Schedules

NY HELPS Program:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

About NYSIF:
For more information about NYSIF, including our mission, commitment to diversity, equity, and inclusion, and efforts to fulfill Executive Order 31, please visit www.nysif.com.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at ra@nysif.com.

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Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Ana Luiza Gorman

Telephone

Fax (518) 437-1618

Email Address hr@nysif.com

Address

Street PO Box 66699

City Albany

State NY

Zip Code 12206

 

Notes on ApplyingPlease submit resume and cover letter to hr@nysif.com, referencing the Vacancy ID number in your subject line.