Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleManager Information Technology Services 1 Data Communications - 9608

Occupational CategoryI.T. Engineering, Sciences

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $106898 to $131665 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 50 Wolf Rd., Flr 3

City Albany

StateNY

Zip Code12205

Job Specifics

Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.

Under the direction of the Manager Information Technology Services 2, SG-29 within the Enterprise Network Services bureau and Support and Operations section of Chief Technology Office, the Manager Information Technology Services 1 (Data Communications), SG-27 will be responsible for all client data communications activities, planning, directing, and coordinating data communications activities including network design, analysis, capacity planning, installation, monitoring and maintenance.

Specific duties include, but are not limited to, the following:
• Plan, direct, and coordinate data communications activities including network design, analysis, capacity planning, installation, monitoring and maintenance.
• Confer with higher level managers, subordinates and users to develop long-term work objectives, taking into consideration technical, fiscal and staffing resources.
• Develop and maintain detailed technical plans for major areas of responsibility.
• Define purpose, scope and objectives of short-term and long-range projects.
• Work with counterparts to ensure compatibility of all initiatives and acquisitions within and among specialties.
• Assign work to subordinate supervisors. Monitor project progress, review major staff initiatives and products, and make recommendations as appropriate.
• Direct meetings attended by project team(s), agency management, users and staff to discuss specific projects.
• Develop alternative solutions to problems and consult with other staff and users to evaluate the effectiveness of proposed solutions.
• Develop procedures, standards and internal controls for the conduct of work. Monitor compliance and take appropriate action as needed.
• Write progress reports for agency management that describe project status including the technical, fiscal, and staffing issues associated with project completion.
• Liaison with vendors. Monitor vendor compliance with contracts for services. Resolve problems as needed.
• Make recommendations on hardware and software acquisitions.
• Prepare the budget for the specialty area or provide information needed for its preparation.
• Develop or participates in the development, interpretation, review and communication of policies, procedures and standards.
• Analyze the impact of proposed policy and legislation as they pertain to information systems
• Develop or participate in the development of training guidelines for technical staff.
• Keep abreast of new technologies and innovations for use in planning and staff development activities.
• As needed, assist management with overall management of division activities.
• Perform the full range of supervisory duties.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4; Information Technology Specialist 4 (Operations); Information Technology Specialist 4 (Systems Programming); Information Technology Specialist 4 (Data Communications); Information Technology Specialist 4 (Database); Information Technology Specialist 3; Information Technology Specialist 3; Information Technology Specialist 3 (Programming); Information Technology Specialist 3 (Systems Programming); Information Technology Specialist 3 (Data Communications); Information Technology Specialist 3 (Database); or Chief Computer Operator OR in a position at the SG25 or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.