Position Information

NY HELPYes

AgencyHealth, Department of - Veterans Home at Montrose

TitleProgram Aide (NY HELPS) - 90040

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $57413 to $69061 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Westchester

Street Address NYS Veterans Home at Montrose

2090 Albany Post Road

City Montrose

StateNY

Zip Code10548

Job Specifics

Duties Description The Program Aide will have a financial coordinator role and will be responsible for managing the financial aspects of resident care from admission through discharge, ensuring accurate payer source identification, documentation, and compliance with all state and federal policies. The Program Aide will conduct comprehensive financial interviews with residents/representatives prior to admission and throughout their stay; educate residents and families on financial obligations, eligibility, and required documentation; ensure all agreements and supporting financial documents are properly signed and clearly understood by residents/families; identify, verify, and secure appropriate payer sources, including Medicaid, Medicare, private pay, long-term care insurance, and other third-party payers; collect, review, and analyze financial documentation such as bank statements, income verification, asset records, insurance policies, and benefit award letters; assist residents and families with the preparation, submission, and follow-up of Medicaid applications, working closely with external agencies; manage and submit representative payee applications in accordance with Social Security Administration guidelines; review and analyze monthly revenue reports, and receive payments from all payer sources; follow up on outstanding balances with residents, families, or third-party representatives to resolve issues. The Program Aide will work closely with the Centralized Billing Office (CBO) and Attorney General Office (AGO) regarding billing and revenue; monitor pending applications and proactively address issues to prevent delays or denials in payment; oversee the collection of private pay balances and NAMI owed. The Program Aide will communicate with Medicaid offices, county agencies, social services, and insurance providers to ensure processing and resolution of financial matters; handle all financial phone calls/emails; collaborate with admissions, social services, administration, and billing departments to facilitate smooth financial transitions and continuity of care; document all financial interviews, communications, and determinations in resident records. The Program Aide will also participate in audits, case reviews, appeals processes; maintain organized and secure electronic storage of all financial records, documentation, and correspondence; provide guidance to families and Veterans in navigating disability evaluations and benefit application processes. In addition, the Program Aide will work with VA Liaisons to support resident access to VA records and evaluations; ensure compliance with federal, state, and facility policies regarding billing practices and payer source regulations.

Minimum Qualifications Transfers: Current New York State employee with one or more years of permanent, contingent-permanent, or 55 b/c service in a position eligible for transfer under Section 70.1 of the Civil Service Law to Office Assistant 2 (Stores/Mail). Eligible titles are available at: https://www.cs.ny.gov/businesssuite/title-transfer-matrix.cfm

Promotion Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a provisional appointment may be considered. For provisional appointment, candidates must meet one of the following minimum qualifications: Be a current New York State employee with one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm.

Open Competitive HELPS qualifications: If less than three interested and qualified New York State Department of Health employees serving in the direct-line, lower-level title(s) within the agency apply to this opportunity, the agency may make a non-competitive appointment under the NY HELPS program: One year of experience where most work time is spent performing activities related to mail receipt, mail distribution, storage, and/or stores keeping.

Additional Comments One contingent permanent, competitive full-time appointment, or non- competitive full-time appointment via HELPS.

Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm

Non-Competitive Promotion: If there are three or fewer qualified candidates interested in the appointment to this position, a contingent permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health Veterans Home at Montrose and have one year of permanent competitive service as an office assistant, clerical, keyboarding, or paraprofessional title allocated to Grade 6 or higher. To view a list of qualifying titles visit: https://www.cs.ny.gov/examannouncements/announcements/00528qualifying.cfm.

The posted salary range includes ($57,413 - $69,061) includes a downstate adjustment of $4,000.

This position is part of the NYS HELPS program. No examination is required.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resource Management Group

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Corning Tower, Empire State Plaza, Room 2217

City Albany

State NY

Zip Code 12237

 

Notes on ApplyingInterested candidates should submit an updated resume and cover letter detailing how you meet the minimum qualifications by email to montrose.hr@nysvets.org or by Fax at 914-788-6019.