Position Information

NY HELPNo

AgencyAttorney General, Office of the

TitleInformation Technology Specialist 3

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 10 British American Blvd

City Albany

StateNY

Zip Code12110

Job Specifics

Duties Description The Practice Technologies Group (PTG) in the Office of the New York State Attorney General (OAG) is seeking a motivated professional with experience supporting and managing e-discovery projects, to serve as an Information Technology Specialist 3. The PTG is responsible for providing OAG with litigation support services including e-discovery, document review, and consulting on document collection and review. The e-Discovery Support Specialist will serve as an e-discovery platform expert and consultant for case teams, as well as create documentation, presentations, and product demonstrations to teach case teams about the e-discovery platform functionality. This position reports to the Litigation Support Manager and is located in Albany.

Duties:
• Assist the Litigation Support Manager with understanding project needs and developing and executing plans and strategies to address client needs and support case teams, including developing workflows for various case needs.
• Review instructions for completeness, confer with case team or manager as needed, and execute document loads and productions.
• Guide and/or manage data exchange with case teams while adhering to and documenting the path to completion.
• Prepare review platform for efficient e-discovery by proactively anticipating case/user specific needs.
• Assess, manage, and respond to customer inquiries regarding e-discovery platform workflows and provide technical support and troubleshooting assistance as needed.
• Design and complete group trainings regarding the various facets of engaging PTG and leveraging the review platform.
• Develop and maintain an expert knowledge of the e-discovery platform through individual study and remaining current on product enhancements, added features, and industry trends.
• Other duties as assigned.

Minimum Qualifications Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.

OR

A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor's or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience.

Preferred Qualifications:
• Project or review management experience.
• Certification or training in e-discovery or related areas.
• Familiarity with the advanced features and functionalities of Relativity, such as analytics and technology assisted review (TAR).
• Experience with other e-discovery platforms.
• An understanding of database design and management, data processing, and document review requirements.
• An understanding of legal principles and procedures, particularly in the context of litigation.
• Experience developing and delivering trainings.

Additional Comments The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG. This agency does not participate in E-Verify for work authorization purposes.

Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply. The OAG is an equal opportunity employer and is committed to workplace diversity.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Bureau

Telephone 518-776-2500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingPlease send your cover letter and resume that includes a statement on how you meet the minimum qualifications for the position to HR.Recruitment@ag.ny.gov. Please include Vacancy ID # 211401 for prompt routing and review.

For more information about the OAG, please visit our website: www.ag.ny.gov.