Position Information

NY HELPNo

AgencyLabor, Department of

TitleTechnology & Innovation Internship - Hourly - Albany

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $17.35 to $20.42 Hourly

Employment Type Part-Time

Appointment Type Temporary

Jurisdictional Class "Other" (generally Military Law positions)

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week TBD

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 1220 Washington Avenue

Bldg 12

City Albany

StateNY

Zip Code12226

Job Specifics

Duties Description * Assist in documenting and updating process flows and narratives for existing systems.
* Create mock-ups or recommendations for improving legacy forms based on approved digital journeys.
* Support application testing by executing test scripts and documenting issues.
* Help develop user guides and basic system documentation.
* Conduct research to support a Business Analysis knowledge base, including resources related to government AI applications.
* Attend project meetings, capture notes and action items, and organize information using Notebook LM.
The internship is designed to provide practical exposure to business analysis practices, process documentation, application testing, and knowledge management within a government technology environment.

Minimum Qualifications MINIMUM QUALIFICATIONS:

• Be 18 years of age or older
• Be actively enrolled in a New York State college, university, or graduate program, or be a resident of New York State, attending a college, university or graduate program outside of New York State*
• Have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a longer period may qualify part-time students for participation in the program), or be a currently enrolled graduate student or accepted in a graduate degree program
• Have a minimum grade point average (GPA) of 2.0, or the letter grade equivalent

Preferred Skill sets:
* Basic understanding of business processes and documentation
* Ability to analyze information and summarize findings clearly
* Strong written and verbal communication skills
* Proficiency with Microsoft Office or Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides)
* Ability to take organized meeting notes and document action items
* Strong attention to detail and organizational skills
* Ability to follow structured processes and instructions
* Basic familiarity with process diagrams or workflow documentation
* Ability to work collaboratively in a team environment
* Interest in technology, digital services, or government innovation initiatives

Degree Concentrations Requested:
Business Administration
Liberal Arts
Information Technology
Technologies
Public Administration
Management

Additional Comments Preferred minimum education level: Junior
Preferred maximum education level: Senior

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Leo Trippen

Telephone 518-457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address YourDOLJourneyIsHere@labor.ny.gov

Address

Street NYS Department of Labor

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingQualified candidates should copy the web address below into your browser to complete the online application for the Department of Labor.

https://on.ny.gov/apply2dol

Vacancy: 212322
Title: Technology & Innovation Internship
Location: Albany

Please submit a resume and cover letter and writing sample demonstrating how you meet the minimum qualifications, including specific experience with dates. It is essential to clearly describe qualifying education and experience when applying; vague or incomplete information may lead to disqualification.

Unofficial transcripts and/or other documents will be required for certain positions as indicated in the minimum qualifications.
All documents must be received by April 24, 2026. Upload all documents as unlocked and accessible files.

If experiencing difficulties with the above link, please contact: YourDOLJourneyisHere@labor.ny.gov

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)