Position Information

NY HELPYes

AgencyParks, Recreation & Historic Preservation, Office of

TitleCommunications Technician (NYS HELPS)

Occupational CategoryNo Preference

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 60%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Onondaga

Street Address Division of Law Enforcement Mid-State District-Clark Reservation State Park

6105 E. Seneca Turnpike

City Jamesville

StateNY

Zip Code13078

Job Specifics

Duties Description The incumbents of the Communications Technician, SG-18, non-competitive positions will be primarily responsible for the installation, programming, and servicing of the cameras and LPR (License Plate Reader) systems, Sierra Wireless Airlink modems, MDT (Mobile Data Terminals) system, E911 CAD (Computer Aided Dispatch) systems and TraCS (Traffic and Criminal Software) system within the Office of Parks, Recreation and Historic Preservation (OPRHP). The incumbents will also be responsible for the installation, programming and service of OPRHP’s Trunked Land Mobile Radio (TLMR) systems. The incumbents of these position will report to the Radio Engineer, SG-24, who reports directly to the Assistant Director of Law Enforcement.

--Coordinates installation, programming and service of the camera and LPR (License Plate Reader) systems through the statewide Park System.

--Liaison between OPRHP and the selected vendors concerning installations, evaluation, managed programs, training and system upgrades.

--Troubleshoot and repair video feeds, LPR data, power sources and networks.

--Maintains, programs and updates Park Police MDT (Mobile Data Terminal) systems.

--Maintains, programs and monitors Sierra Wireless Airlink modems.

--Works directly with County 911 centers across New York State for CAD (Computer Aided Dispatch) system software installations, updates, and connectivity on MDTs.

--Maintains, programs and repairs TraCs (Traffic and Criminal Software) program on Mobile Data Terminals and stations computers.

--Maintains and updates accurate inventory of all park operations and park police communications equipment.

--Provides technical support on any emergency or drill, performing on-scene setup of any or all technical systems aboard any Emergency Command Vehicle or other temporary communications facility.

--Maintains liaison with outside vendors for preventative maintenance and repair services.

--Travels throughout the New York State Park System in support of communications systems, cameras, LPR’s, mobile data terminals and vehicle modems.

--Troubleshoots and resolve connectivity issues with radio, cameras, LPR project equipment, mobile data terminals and vehicle modems throughout the state

--Troubleshoot and resolve software issues with police fleet mobile data terminals to include GPS, County connectivity, and TraCS throughout the state.

--Uses communication system analyzers and associated test equipment.

--Maintain liaison with Park Managers and Regional Directors concerning radio communications and tower maintenance.

--Coordinate installation, repair and service of all mobile radios and mobile data equipment in emergency and passenger vehicles, which includes police vehicles and park operation vehicles.

--Analyze radio and other communications systems suspected of performing below specification.

--Operate essential test equipment for all related systems and equipment.

--Maintains liaison with vendors for preventative maintenance and repair services and reports any deviations from the contracts.

--Specs and purchases replacement equipment and catalogues for OPRHP’s 2,062 mobile vehicle radios, 4,100 portable radios, 290 radio control stations, 106 radio base stations, 160 vehicle computers, 165 vehicle airlink modems and 8 dispatcher centers.

Minimum Qualifications Non-Competitive: high school graduate or equivalent and six years of experience maintaining, testing, configuring and installing land mobile radio technologies.

Substitutions: an associate’s degree in electrical technology or a related field may substitute for two years of experience. A bachelor’s degree in electrical technology or a related field may substitute for four years of experience.

Additional Comments Operating Needs:

Candidate must possess and maintain a valid driver’s license that allows the person to legally operate a motor vehicle in New York State as a term and condition of employment.

Candidate must have the ability to lift up to 50 lbs

Candidate must pass a background check

Candidates must be willing to work nights or weekends as emergency situations occur

BENEFITS:

Generous benefits package, worth approximately 65% of salary, including:
Paid Time Off:
• PEF 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.
• Three (3) days of professional leave annually to participate in professional development
Health Care Benefits:
• Eligible employees and dependents can pick from a variety of affordable health insurance programs.
• Family dental and vision benefits at no additional cost.
Additional Benefits:
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• Paid Parental / Family Leave

To learn more about the benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Personnel Office

Telephone

Fax

Email Address employment@parks.ny.gov

Address

Street 625 Broadway

2nd Floor

City Albany

State NY

Zip Code 12207

 

Notes on ApplyingAll interested candidates must submit a resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. Please submit your resume, cover letter and Employment Application as a Word or PDF attachment. We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages and/or “the cloud.” You can obtain an Employment Application from your local park office, your region’s administrative headquarters, or download an application from the NYS Office of Parks, Recreation and Historic Preservation website at: www.parks.ny.gov/employment.

Your application must be received by Tuesday, April 07, 2026 and submitted via email to employment@parks.ny.gov. You must include the Vacancy ID number and “Com Tech SG-18 Central Zone” in the subject line of your email. Failure to do so may result in not being considered for the position.

It is the responsibility of all candidates to accurately describe their experience and demonstrate that they meet the minimum qualifications. Failure to demonstrate that you meet the minimum qualifications and operating needs may result in your resume not being considered for this position.

Candidates from diverse backgrounds are encouraged to apply. The NYS Office of Parks, Recreation and Historic Preservation is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. OPRHP encourages people with disabilities to apply. If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Equal Opportunity Unit at ReasonableAccommodation@parks.ny.gov or (518) 486-7754.