Position Information

NY HELPNo

AgencyAttorney General, Office of the

TitleBusiness Systems Analyst 1 or Business Systems Analyst Trainee (NY HELPS)

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $53764 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 10 British American Blvd

City Latham

StateNY

Zip Code12110

Job Specifics

Duties Description Under the direction of a Business Systems Analyst 3, the Business Systems Analyst 1, will work within Project Management Office. The Business Systems Analyst 1 will work closely with agency staff to elicit, document and validate requirements for new or changes to existing Information Technology (IT) systems and business processes. The incumbent will develop systems requirements for future or current state of large business analysis projects or series of smaller projects. Duties:
• Perform system research and information gathering activities.
• Review and document current “as-is” state of the business process or function including creating flow charts and process models.
• Identify and document business process changes or enhancements required by procedural changes or by changes to laws and statutes.
• Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
• Develop plans for requirements and system design sessions, ensure that agency needs are properly documented, and proposed solutions are properly vetted with all stakeholders prior to being implemented.
• Write business system documentation.
• Develop business process flows, fit-gap analyses, or functional designs to support the development of solutions to improve the efficiency and effectiveness of the business processes.
• Communicate business process and system requirements to IT staff and program staff.
• Develop test plans, including scenarios, scripts, and data; reviewing test results; and assessing the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the designed capabilities.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Evaluate information gathered from multiple sources, reconcile conflicts, break out into details and summarize into general information.
• Assist agency business owners resolve issues on requests for new reports, changes to data displays and general functional tasks.
• Document requests for system changes and assistance through a triage/governance process.
• Document recurring issues to provide end users and internal Help Desk with FAQs to assist users and minimize support requirements.
• Identify and make recommendations for updates/upgrades to current technologies including training and user acceptance.
• Assist stakeholders in creating business practices that enhance the user experience.
• Other duties as assigned.

Minimum Qualifications NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-Competitive Minimum Qualifications:

• Business Systems Analyst Trainee 1:
Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

• Business Systems Analyst Trainee 2:
Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

• Business Systems Analyst 1:
Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Substitutions: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

Competitive Minimum Qualifications:
• Candidates must have one year of permanent, contingent-permanent, or 55b/c service as a Business Systems Analyst 1.
OR
• One year of permanent, contingent-permanent or 55b/c service in a qualifying title at SG-12 or higher and eligible for transfer via 52.6 or 70.1 of the Civil Service Law.
OR
• Reachable on the Professional Careers Opportunities (PCO) eligible list or OAG Department’s Public Administration Trainee Transition (PATT) list. Appointments from the PCO or PATT must serve a two-year traineeship that leads to the SG-18.

This position may be filled as a two-year traineeship. Advanced placement is at the discretion of the hiring agency.

Additional Comments Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Bureau

Telephone 5187762500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingTo apply, please submit a cover letter that includes a statement describing how you meet the minimum qualifications and a resume to hr.recruitment@ag.ny.gov. Please be sure to include Vacancy ID # 214755 and job title in the subject of your email.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity. The Office of the NYS Attorney General provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at HR.Recruitment@ag.ny.gov or (518) 776-2500.

For more information about the OAG, please visit our website: www.ag.ny.gov.