Position Information

NY HELPNo

AgencyFinancial Services, Department of

TitleExecutive Deputy Superintendent for External Affairs & Strategy (Director Financial Service Programs 3, NS)

Occupational CategoryAdministrative or General Management

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $172787 to $213995 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Exempt Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 6 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County To Be Determined

Street Address Albany - One Commerce Plaza

New York City - One State Street

City Albany or New York City

StateNY

Zip Code12257

Job Specifics

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

Under the general direction of the Superintendent of the Department of Financial Services (DFS), the Executive Deputy Superintendent of External Affairs & Strategy is responsible for leading internal and external Department communications, stakeholder engagement, and plans, directs and coordinates DFS communication and media operations. This position will be responsible for formulating and implementing policies in regard to all DFS communication and media relations. Responsibilities will include but not be limited to the following:

• Leads communications strategy across DFS, inclusive of executive communications, crisis communications, employee engagement, regulated entity engagement, and media relations;
• Responsible for the Department’s brand identity, ensuring all design materials and content follow brand guidelines and the Department’s established voice;
• Responsible for developing a message framework in coordination with the Superintendent and Senior Advisors, aligned to the Department’s strategic priorities, filtering all messaging, media relations, stakeholder engagement, and written communications through the framework;
• Acts as the primary liaison for the Superintendent’s executive communications strategy, including speaking engagements, media relations, and engagement with all stakeholders;
• Manages the Division’s operations and budget, overseeing a team of 10+ people in New York City and Albany. Maintains and develops processes and policies to drive efficiency, effectiveness, and consistency;
• Oversees internal communications for 1,400 employees, driving employee engagement through culture-building events, town halls, and videos. Manages the rollout of internal restructurings and leadership changes;
• Manages all crisis communications, working closely with other members of the Executive staff to protect the Department’s reputation;
• Oversees the Office of International Affairs, building and strengthening relationships with global regulators through supervisory roundtables, the Transatlantic Regulatory Exchange, and thought leadership;
• Works closely with the Senior Advisor to the Superintendent to develop state government relations strategy aligned with communications;
• Works with subject matter experts to foster positive engagement with the federal government and international relationships;
• Works with Executive Deputies and the Superintendent to issue clear and concise communications to regulated entities as needed;
• Coordinates DFS matters that pertain to industry groups, and represents the Superintendent to various committees, task forces, and/or advocacy groups;
• Manages DFS advisory boards, including membership, meeting cadence, agendas, and Superintendent involvement; and
• Other duties as assigned.

Minimum Qualifications Preferred Qualifications

• At least 14 years of relevant work experience, 5 of which must have been at the managerial level.
o Substitutions: Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.
• Strong leadership skills and high emotional intelligence.
• Ability to work well within a matrixed organization.
• Ability to think strategically while executing on day-to-day priorities;
• Exceptional organization skills, including the ability to manage multiple projects and timelines effectively;
• Excellent verbal and written communication skills.

Appointment Method:

This is an appointment to a position in the exempt jurisdictional class. As such, the incumbent of this position would serve at the pleasure of the appointing authority.

Additional Comments Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: $172,787 - $213,995 (salary commensurate with experience)

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Appointment Status: This is an appointment to a position in the exempt jurisdictional class.

Appointment to this position is pending Governor Appointment’s Office and Division of Budget approval.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Nate Keiper

Telephone

Fax (518) 402-5071

Email Address NCE.Notifications@dfs.ny.gov

Address

Street One Commerce Plaza

Suite 301

City Albany

State NY

Zip Code 12257

 

Notes on ApplyingTo Apply: Interested qualified candidates must submit a resume and letter of interest no later than June 22, 2026 to the email address listed below. Please include Box# (Box EDSEAS-DFSP3-10109) in the subject line of your email to ensure receipt of your application. Email submissions are preferred.

Please be advised that the New York State Department of Financial Services does not offer sponsorship for employment visas.

Nate Keiper
Box EDSEAS-DFSP3-10109
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257
Email: NCE.Notifications@dfs.ny.gov
Fax: (518) 402-5071

All candidates that apply may not be scheduled for an interview.


Public Service Loan Forgiveness
Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service


AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS
Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.

All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.