Review Vacancy
Date Posted: 07/14/26
Applications Due: 07/30/26
Vacancy ID: 219897
Position Information
NY HELPYes
AgencyVeterans' Services, Department of
TitleVeterans Benefits Advisor 2
Occupational CategoryOther Professional Careers
Salary Grade21
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $78126 to $99056 Annually
Employment Type Full-Time
Appointment Type Provisional
Jurisdictional Class Competitive Class
Travel Percentage 40%
Schedule
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Queens
Street Address VA Extended Care Cntr, 179-00 Linden Boulevard, Rm S101
City Jamaica
StateNY
Zip Code11425
Job Specifics
Duties Description Duties include, but may not be limited to:
• Supervise Veterans Benefits Advisor 1s
• Advise Local Veterans Service Agencies and Veterans Service Organizations and community groups of the Department’s programs.
• Conduct training courses for VBA1s and local service personnel (VSO).
• Liaise between Agency and VA.
• Responsible for VA hearings as necessary.
• Responsible for claims in your region.
• Represent Department and Commissioner as requested.
• Ensure that Internal Control Forms (NYSDVA Field Office Review and Evaluation Form) are completed in a timely and comprehensive manner.
• Ensure that After Action Reports are submitted in a timely and complete fashion.
• Utilize your “outlook” calendar for all daily activities and appointments. All client appointments and work-related activity should be accounted for on the “outlook” calendar. Access shall be given to your direct supervisor.
• All the Department’s clients will be entered into the Case Management System. Any activity related to a client shall be promptly entered.
• Accreditation by the Department of Veterans’ Affairs, through the NYS Department of Veterans’ Services, as an “Agent” pursuant to Section 38 CFR 14.629 is necessary for continued employment.
• Assign staff to attend and represent the Department at outreach events, as needed.
• Other duties as directed or assigned.
Minimum Qualifications Provisional Pending Examination (Promotional) Qualifications:
Candidates must have one year of permanent competitive, 55b/c or NY HELPS service as a Veterans Benefits Advisor 1.
Candidates interested in Provisional appointment will be required to apply for, take, pass and be reachable on the New York State Department of Civil Service exam for this position. Please visit https://www.cs.ny.gov/jobseeker/ for additional information on state examinations.
OR
52.7 Non-Competitive Promotion (NCP):
If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a noncompetitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the direct promotion field, be a qualified employee of the New York State Department of Veterans’ Services, have had one year of permanent competitive or 55-b/55-c service as a Veterans Benefits Advisor 1 or Veterans Benefits Advisor 1 (Spanish Language) and must not have failed the last two holdings of the promotion examination for the title listed above.
NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.
Additional Comments • Travel is required (approximately 40%), including evening and weekends, depending on mission and assignment.
• Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required, or otherwise demonstrate the capacity to meet the transportation needs of the job.
• As this position is located downstate, you will also receive an additional $4,000 Downstate Adjustment with your regular annual salary.
The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply.
NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.
Downstate: Location Pay of $4,000
Some positions may require additional credentials or a background check to verify your identity.
How to Apply
Name Human Resources/JY
Telephone 518-473-5282
Fax 518-486-1631
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM
31st Floor Corning Tower, Empire State Plaza
City Albany
State NY
Zip Code 12242
Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.
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