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Review Vacancy

Date Posted 03/18/24

Applications Due04/02/24

Vacancy ID153978


AgencyTaxation & Finance, State

TitleProgram Aide (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $50347 to $61330 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Essex

Street Address 884 NYS Route 86

City Raybrook


Zip Code12977

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.


• Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.


Candidates must be a NYS employee and

• Eligible for transfer under section 70.1 of Civil Service Law by having at least one year of permanent service in a qualifying title.
• Reachable on eligible list for this title and location.

Duties Description
Under higher level supervision, the incumbent must be able to perform the following essential functions:

· Use various computer software programs to compile, track, and analyze statistical and informational data and produce various databases, reports, charts and spreadsheets.
· Assist in ensuring compliance with administrative and program requirements.
· Develops, maintains and updates database programs and methods of data analysis for agency programs.
· Communicate effectively via telephone, face to face contact and in writing with employees, supervisors, managers and directors. Interact with managers, supervisors, and Bureau and Division directors to gather information and data.
· Act independently to research and resolve complex issues within specific timelines, exercise good judgement in monitoring multiple work assignments.
· Demonstrate initiative and self-motivation
· Adhere to the Department’s time and attendance rules and regulations.

Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.


Some positions may require additional credentials or a background check to verify your identity.

Name Anjuli Barcomb

Telephone 518-530-4639


Email Address


Street W A Harriman State Office Campus

Bldg. 9 Room 256

City Albany

State NY

Zip Code 12227


Notes on ApplyingEligible candidates should submit a resume to the email address above. Please reference the Vacancy ID, Job Title and Office of Real Property Services in the subject line of your response.

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