NY HELPYes

AgencySenate, NYS

TitleTelephone Operator

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade03

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $30000 to $35000 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Unclassified Service

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 35

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 80 South Swan Street

City Albany

StateNY

Zip Code12247

Duties Description The New York State Senate is seeking applications for a motivated, organized, and detail oriented individual to fill the position of Telephone Operator in the Maintenance and Operations Department. The professional for this role will be responsible for creating a positive first impression for all visitors and employees alike.

Primary responsibilities include, but are not limited to:

•Transferring incoming calls to the appropriate offices
•Looking up numbers as needed for Senate staff for members of the Legislature
•Providing members of the public with telephone numbers for their elected representative
•Making long distance and conference calls on behalf of Senate members and staff
•Notify certain Senate offices and the public the time of adjournment and when the Senators are scheduled to return to session
•Connect Senators and staff with Assembly members, Commissioners, Governor’s staff and other State agencies
•Provide coverage for offices and forward phones as requested

Minimum Qualifications Qualified candidates will possess the following education, skills, and competencies:

•High school degree or equivalent
•Pleasant and professional telephone skills
•Experience in managing a multi-line phone system

Additional Comments This is a full-time position, Monday through Friday, 9.00AM to 5.00PM requiring flexibility during session hours. Starting salary is $30,000 to $35,000, commensurate with experience.

Interested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered.

This recruitment will remain open until filled. Due to the volume of applications, we will not be able to respond to each applicant

The NYS Senate offers a comprehensive and competitive benefits package that includes a health and wellness in the workplace program that you and your family can benefit from:

•Dental insurance
•Employee assistance program
•Flexible spending account
•Health insurance
•Life insurance
•Paid time off
•Parental leave
•Retirement plan
•Sick time
•Tuition reimbursement
•Vision insurance
•Wellness Program

The New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace. We do not permit discrimination based on race, age, creed, color, religion, gender/sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest/criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles.

Some positions may require additional credentials or a background check to verify your identity.

Name Hiring Coordinator

Telephone n/a

Fax n/a

Email Address jobs@nysenate.gov

Address

Street 80 South Swan Street

City Albany

State NY

Zip Code 12247

Notes on ApplyingInterested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered.