NY HELPNo

AgencyTaxation & Finance, State

TitleProgram Aide

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $51857 to $63169 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address WA Harriman State Office Campus

City Albany

StateNY

Zip Code12227

Minimum Qualifications The ability to fill this/ these position(s) is subject to DOB guidelines for processing personnel transactions. Note: A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations.

If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:

Eligibility for appointment:
a) Employees who are currently serving in the same title are eligible for reassignment without change in title or status:
b) Candidates reachable on the appropriate eligible list for this title and location;
c) Employees eligible for transfer.

Duties Description Under the general supervisor of the Human Resources Specialist 2, the incumbent will supervise administrative staff responsible for providing employee benefits services to several divisions/bureaus within the Tax department.

Essential functions include supervising and/or personally performing the following activities:

Evaluates staff performance to ensure consistent application of established policies and procedures.

·Maintain confidentiality of information, exercise good judgment.

·Develop a thorough understanding of the Attendance and Leave Rules that govern NYS employees, act as agency liaison with the Business Services Center for Time and Attendance.

·Responds, both orally and in writing, to sensitive or complex matters concerning employee benefits and payroll issues.

·Review various documents to determine entitlement and ensure compliance with all applicable rules for employees requesting a leave of absence, either with or without pay, including Family Medical Leave.

·Administer health insurance benefits for Tax employees by completing transactions in NYBEAS and by communicating with the Employee Benefits Division at Civil Service.

·Research complex inquiries from employees, supervisors, managers, Union personnel, etc. regarding time and attendance issues utilizing a variety of resources.

·Communicate effectively via telephone, in writing and/or in person with a variety of staff and other agency personnel.

·Use and navigate computer systems; learn, maintain and update skills in computer technology.

· Assist in the review, evaluation and analysis of reports.

· Must be able to multitask and prioritize assignments while adhering to strict deadlines.

· Meet department's time and attendance rules and regulations.

Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Telecommuting opportunities to be discussed at interview.

Some positions may require additional credentials or a background check to verify your identity.

Name Sonia Parsons

Telephone 518-457-8281

Fax

Email Address tax.sm.Tax.Recruitment.Team5@tax.ny.gov

Address

Street W A Harriman State Office Campus

City Albany

State NY

Zip Code 12227

Notes on ApplyingQualified candidates should submit a letter of interest and resume including current title and how you qualify. Please reference the vacancy ID number, and the title of this position in your response to this posting.