NY HELPNo

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 3, Item #07059

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program:
Non-Competitive Qualifications for appointment under the NY HELPS Program:
For appointment to an Information Technology Specialist 3 (Sg-23), you must have:
1. Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.
OR
2. A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor's or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfers:
For 52.6, 70.1 and 70.4 transfer to an Information Technology Specialist 3, salary grade (SG)-23, you must have one year of permanent competitive service in an approved title for transfer allocated to an SG-21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Duties Description • Assist staff in the implementation of hardware/software and technical support for VMware vSphere, Active Directory, and Windows Server Operating System (OS) environments, both on-premises and in Azure. Tasks include, but are not limited to installation, modification, maintenance and troubleshooting.
• Ensure supervisor is aware of issues.
• Assist in the review of deliverables.
• Assist with the development of risk management and risk mitigation plans.
• Assist with defining the impact of scope changes.
• Assist in the development of work breakdown structures and project plans to support hardware/software upgrade and modification activities.
• Participate in mandatory on-call support rotation and troubleshoot/resolve issues outside normal business hours as needed.
• Perform preparation work and patching duties as required.
• Assist staff in development, implementation, and maintenance of detailed technical designs and procedures for storage management, capacity planning, performance analysis, system tuning, system accounting and change control, and system management in accordance with the Office of the State Comptroller’s (OSC) systems.
• Assist staff in diagnosing and correcting computer system problems (i.e. disk failure, memory leaks, server issues, etc.)
• Develop and implement PowerShell scripts for installation, configuration, management, monitoring, and modification of Windows Server and Active Directory resources.
• Participate in selection, installation, and maintenance of OSC’s server security software.
• Assist staff in the development of backup, recovery, and contingency/disaster planning.
• Work cooperatively with other Chief Information Office (CIO) teams on special projects and new technology.
• Participate in project activities such as planning, creating work effort estimates, providing feedback, and ensuring servers and operating system environments are designed, developed and installed to perform in a manner adequate to meet the needs of our customers.
• Work with CIO teams, OSC divisions, and external entities to ensure customer needs are addressed.
• Assist in setting priorities and prepare work effort estimates for assigned projects.
• Assist staff in performing troubleshooting and debugging activities.
• Perform post-implementation and maintenance activities, as well as activities related to future upgrades and enhancements of the Windows Server OS, VMware vSphere, and Active Directory environments.
• Communicate to CIO management the status of assigned projects through standard reporting methodologies and relay information concerning delays and potential problems.

Additional Comments Knowledge, Skills, and Abilities:
• Demonstrated experience in Operating Systems (1 year to 2 years).
• Working knowledge of VMware, but not limited to, vSphere control of VMware servers and backup/restoration techniques in a large-scale VMware environment.
• Fundamental knowledge of Active Directory Management and Administration.
• Demonstrated ability to design, program, and implement PowerShell scripts to monitor, maintain, and manage Microsoft Windows Server and Active Directory environments.
• Knowledge of storage networks.
• Demonstrated experience in disaster recovery planning and implementation.
• Demonstrated ability to work and collaborate in a dynamic team environment.
• Demonstrated ability to quickly master new information technology concepts using a variety of methods including on-the-job learning, research, and formal training.
• Demonstrated ability to manage vendor relationships including coordination with vendors and meeting deadlines.
• Excellent verbal and written communication skills.
• Demonstrated initiative, independence, confidentiality, planning, and organization skills.

Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Kathy Shellhamer

Telephone 5184741924

Fax (518)-486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume to https://www.osc.ny.gov/jobs/openings/information-technology-specialist-3/122401 , no later than 12/17/2024.

Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.

Reference Item #07059-KKS on your cover letter for proper routing.

If you have questions about this vacancy, please contact this Division representative:
Division contact: Lisamarie Astarita, CIO_HR@osc.ny.gov