NY HELPYes

AgencyTaxation & Finance, State

TitleBusiness Systems Analyst 1 (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address W.A. Harriman Campus

City Albany

StateNY

Zip Code12227

Duties Description Function Description



· Elicit business requirements and rules from subject matter experts and stakeholders;



· Create, validate, and maintain process documentation such as Business Process Documents and Detailed Design Documents,, business rules, and additional specifications (including flow charts, process models and technical specifications);



· Working closely with program and IT staff, stakeholders, and Business Analysts from other units;



· Planning and performing system research and gathering information;



· Participating in the design and development of the to-be state, identifying and documenting changes;



· Developing test conditions and scenarios;



· Testing system functions and documenting results;



· Identifying and reporting defects;



· Evaluating solution performance against business goals and objectives;



· Assisting with developing training and user support materials;



· Demonstrate strong, professional, respectful communication skills, both verbally and in writing; and



·Adhere to the Department rules and policies including Code of Conduct, ethical practices, time and attendance rules and regulations.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

Business Systems Analyst Trainee 1: Bachelor’s or higher degree.

Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

SUBSTITUTIONS:
A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Business Systems Analyst 1-journey level: A bachelor's degree or higher and two years of professional business analysis experience where your primary duty was performing three of the five following activities:

Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).

Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).

Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).

Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.

Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

The following activities are not considered qualifying experience:

Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.

Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.

Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.

Development of instructional materials and classroom training.

Help desk duties including troubleshooting, resolving user issues, and providing customer service.


Telecommuting will be allowed after 6 months.


Competitive Minimum Qualifications:

The selected candidate must be eligible for transfer; via the 55-b/c program; or reachable on the appropriate exam for this title in accordance with the provisions of Civil Service Law, Rules, and Regulations.

This position may be filled as a two-year traineeship.

Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

Name Anjuli Barcomb

Telephone 518-530-4639

Fax

Email Address External.Application@tax.ny.gov

Address

Street W A Harriman State Office Campus

Building 9

City Albany

State NY

Zip Code 12227

Notes on ApplyingQualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume, cover letter and transcripts.

https://www7b.tax.ny.gov/HELP/gateway/HELP.home

If qualified by the non-competitive minimum qualifications, please include unofficial transcripts showing proof of bachelor’s degree.

Transcripts should include your name, the name of college/university, and the degree with confer date.


**You may be contacted to provide your full Social Security Number for verification.