NY HELPNo

AgencyJustice Center For The Protection Of People With Special Needs

TitleDirector of Operations (Program Manager)

Occupational CategoryAdministrative or General Management

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $100845 to $141439 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 161 Delaware Avenue

City Delmar

StateNY

Zip Code12054

Duties Description Reporting directly to the Deputy Director of Administration, SG-NS of the NYS Justice Center, the Director of Operations will provide service to Justice Center’s 18 regional offices through establishing policies and procedures for raising issues pursuant to facility, fleet, and technical matters and in analyzing the current status of Justice Center facilities to determine suitability for operational needs. The Director of Operations will provide ongoing support to Justice Center’s home office in Delmar and to all other Justice Center facilities throughout the state. Specific duties are as follows:

• Provide oversight of both fleet/facility operations and technology operations for the Justice Center
• Management of issues at the Justice Center home office and regional locations including day-to-day tenant issues, long-term planning, building maintenance issues, and liaising with OGS/ITS
• Collaboration with other Administration units for space planning, management, and tracking at home office and regional sites
• Coordination with ITS and/or vendors related to network equipment, upgrades, and maintenance
• Liaise with ITS for Agency priorities, appropriate escalation of issues, and coordination of ITS-supported services (software upgrades/migration, patch testing, etc.)
• Procurement and management of hardware for Justice Center offices, conference rooms, and enclaves
• Oversight of the Justice Center’s statewide Fleet Administration program
• Management of Justice Center mail processes, including collection/distribution of the Main Office mail/packages and shipping/receiving Justice Center commodities between offices
• Organization and processing the transfer, surplus, and disposal of all State property
• Coordination of onboarding/offboarding activities, including imaging and activation of Justice Center devices and OGS ID cards
• Oversight and management of pertinent security camera and card reader systems
• Management of Justice Center end-user support services and technology asset inventory
• Participation in special projects, as assigned

Minimum Qualifications Bachelor's Degree and 5 years of relevant experience.

*Substitutions: four years of specialized experience or associate’s degree and two years
of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree
may substitute for one year of specialized experience; Ph.D. may substitute for two
years of specialized experience.

Additional Comments Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. https://www.justicecenter.ny.gov/

The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence.

We offer a comprehensive benefits package, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 College Savings Program
Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.

REASONABLE ACCOMMODATION: The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov

NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources / MC

Telephone

Fax 518-549-0462

Email Address jc.sm.hrresumes@justicecenter.ny.gov

Address

Street 161 Delaware Avenue

City Delmar

State NY

Zip Code 12054

Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.