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Review Vacancy

Date Posted 06/25/25

Applications Due07/09/25

Vacancy ID190937

NY HELPNo

AgencyInformation Technology Services, Office of

TitleTraining Specialist 2

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Swan Street Building, Core 3

City Albany

StateNY

Zip Code12220

Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.

Under the supervision of the Associate Director of Training 1, the Training Specialist 2 manages training programs and oversees the administrative functions of the Training Office. This includes supervising staff, developing and delivering training, managing learning management systems, ensuring compliance with mandatory training, evaluating training effectiveness, and maintaining training resources and schedules.

Duties include and are not limited to:

•Supervise clerical and/or training staff and oversee the administrative functions in the Training Office.
•Prepare proposals for training programs utilizing funds provided by the Agency Training Partnerships and Office of Employee Relations (OER).
•Present and organize training courses developed both in-house and through the Agency Training Partnerships and OER.
•Act as a Primary SLMS Administrator and administer training records in the Statewide Learning Management System (SLMS) for ITS employees and contractors.
•Oversee vendor education Learning Management Systems (LMS), including administration, reporting, and becoming a subject matter expert on functionality.
•Ensure compliance with mandatory training programs and provide accurate training compliance reports to agency leadership
•Evaluate and maintain data on training courses using questionnaires, reports, and other methods.
•Deliver training on a variety of topics to meet the needs of the agency.
•Maintain training room reservation and needs, including equipment.
•Maintain training schedule for in-person and webinar led classes.
•Travel may be required.
•Other duties as assigned.

Minimum Qualifications One year of permanent competitive service as a Training Specialist 2, G-23, or in a title at G-21 or above deemed administrative under Section 52.6 of the Civil Service Law, or in a title approved for transfer to this title under Section 70.1 of the Civil Service Law.

OR
Provisional Pending Exam Minimum Qualifications:
Three months of permanent competitive or 55-b/55-c service as a as a Training Specialist 1, Training Specialist Trainee 1, Training Specialist Trainee 2, Agency Training and Development Specialist 1, Agency Training and Development Specialist Trainee 1, Agency Training and Development Specialist Trainee 2, Human Services Training Specialist 1, Human Services Training Specialist Trainee 1, Human Services Training Specialist Trainee 2;

OR
Non-Competitive Promotion (NCP):
If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a non-competitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the departmental promotion field and have one year or more in a permanent or contingent- permanent competitive, or 55b/c service as a Training Specialist 1.


Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list certification for this title in order to be list appointed. Please respond to all eligible list canvasses received.

Additional Comments Fingerprinting and background check are required for employment with ITS.

Details of the position will be described further if you are selected for an interview.

Salary Commensurate with experience
Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Eight (8) days of paid sick leave annually
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more

Positions located in New York City, will receive an additional $4,000 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $2,000 adjustment location pay.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

This position may require critical services to be performed outside of normal work schedule.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Office of Information Technology Services, Human Resources Management

Swan Street Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply, please submit a cover letter and resume. Please indicate that you are applying for the Training Specialist 2 position and include the Vacancy ID in the subject of your email.

Your Social Security Number may be required to confirm your eligibility.

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