Review Vacancy
AgencyWorkers' Compensation Board
TitlePublic Buildings Manager 2, (NY HELPS) WCB Item #1557
Occupational CategorySkilled Craft, Apprenticeship, Maintenance
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $66951 to $85138 Annually
Duties Description Under the supervision of the Office Services Manager, SG-23, within the Office of Financial Services Division, Facilities / Mailroom Bureau, the primary responsibilities of the Public Buildings Manager 2 (PBM 2) will be to manage nine leased office spaces totaling more than 310,000 square feet located in the Capital Region and Central and Western New York. This responsibility includes supervising contract and building staff assigned to maintenance and construction projects, enforcing building policies and codes, managing vendors and contracts, and collaborating with WCB leadership, tenant agencies, and visitors to ensure a safe, efficient, and customer-focused work environment.
The PBM 2 also provides cross-functional support to other units within the Facilities / Mailroom Bureau, including health, safety, and emergency preparedness activities and mailroom operations.
Additional duties include but are not limited to:
Facility Management & Operations
• Serve as the Board's liaison with building management, the Office of General Services, and landlord representatives for all assigned office locations.
• Supervise contract workers, vendors, and consultants responsible for maintenance, grounds and custodial services.
• Manage and supervise daily operations of WCB facilities, ensuring efficient, uninterrupted service and a professional work environment.
• Maintain and implement a scheduled preventive maintenance program and initiate and track work orders.
• Inspect facilities to determine maintenance needs, assess the quality of custodial and building services, and remediate any service deficiencies.
• Enforce internal operating procedures, building codes, and safety protocols to ensure compliance across all locations.
• Coordinate with internal and external teams to address operational needs, including climate control, lighting, utilities, and general upkeep.
Supervision
• Supervise and inspect the work of building and contractual staff responsible for custodial services, maintenance, grounds, security, and parking.
• Monitor quality and safety standards, provide coaching and feedback, and resolve performance issues and grievances.
• Enforce workplace safety practices and ensure staff compliance with agency policies and procedures.
Construction, Renovation & Office Moves
• Plan and supervise office renovation, construction, and reconfiguration projects in collaboration with Facilities colleagues.
• Coordinate with vendors, contractors, and other stakeholders to ensure timely, cost-effective project execution with minimal disruption to services.
• Supervise the review and approval of construction schedules and inspect job sites and work progress to verify adherence to codes, contracts, and WCB specifications.
• Oversee logistics for office moves, ensuring coordination of contractors, IT equipment setup, furniture delivery, and staff relocation.
Contract & Purchasing Management
• Coordinate with the WCB Contracts Unit to develop, execute, and manage contracts and service agreements for facility operations (e.g., maintenance, renovation, custodial, or security).
• Monitor vendor performance, ensure compliance with contract provisions, and address any performance or service issues.
• Manage inventory of maintenance-related supplies and manage purchasing approvals and materials acquisition.
Health, Safety & Emergency Preparedness
• Assist in the implementation of health and safety initiatives, including fire safety, emergency evacuation plans, and first responder coordination.
• Ensure all facilities maintain compliance with applicable health, safety, and accessibility regulations.
• Support WCB's Reasonable Accommodation Program by facilitating office modifications and procuring equipment based on approved medical support accommodation requests.
Mailroom Operations
• Serve as the backup supervisor for mailroom operations, which includes overseeing mailroom activities statewide at our 21 leased office spaces and directly overseeing four mailroom staff.
• When the individual who oversees the mailroom is traveling or otherwise unavailable, supervise the daily intake, sorting, and distribution of mail and packages to ensure appropriate and timely delivery.
Operational Support & Coordination
• Collaborate with other WCB business units and regional offices to address space needs, equipment requests, and facility-based challenges.
• Coordinate tenant notifications and access plans for maintenance projects that may impact office functionality.
• Travel to WCB offices as needed to inspect facilities, manage active projects, and support on-site operations.
Travel
• Assist with office and staff moves as required.
• Travel to various WCB offices as needed for facilities support and audits.
• Overnight travel required – up to 20%.
Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list.
OR
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON COMPETITIVE MINIMUM QUALIFICATIONS:
Candidates must have:
Either 1. five years of experience managing an occupied commercial building with a gross square footage of at least 200,000 or a complex of occupied buildings totaling at least 250,000 square feet that MUST include the direct responsibility for building maintenance (including HVAC), minor building rehabilitation AND one or more of the following three areas: grounds maintenance, security and access control, or cleaning oversight including sanitary requirements and inspection. In addition, at least one of the five years MUST include supervision of service contractors or in-house staff including plumbers, electricians, carpenters and other skilled trades persons. You MUST include the square footage with your application and clearly state duties performed. Failure to do so will result in the disapproval of your application;
Or 2. 60 semester credit hours in architecture, architectural technology, construction management, construction technology, engineering, engineering technology, facilities management, business, business administration, or public administration AND three years of experience managing an occupied commercial building with a gross square footage of at least 200,000 or a complex of occupied buildings totaling at least 250,000 square feet that MUST include the direct responsibility for building maintenance (including HVAC), minor building rehabilitation AND one or more of the following three areas: grounds maintenance, security and access control, or cleaning oversight including sanitary requirements and inspection. In addition, at least one of the three years MUST include supervision of service contractors or in-house staff including plumbers, electricians, carpenters and other skilled trades persons. You MUST include the square footage with your application and clearly state duties performed. Failure to do so will result in the disapproval of your application;
Or 3. 120 semester credit hours in architecture, architectural technology, construction management, construction technology, engineering, engineering technology, facilities management, business, business administration, or public administration AND two years of experience managing an occupied commercial building with a gross square footage of at least 200,000 or a complex of occupied buildings totaling at least 250,000 square feet that MUST include the direct responsibility for building maintenance (including HVAC), minor building rehabilitation AND one or more of the following three areas: grounds maintenance, security and access control, or cleaning oversight including sanitary requirements and inspection. In addition, at least one of the two years MUST include supervision of service contractors or in-house staff including plumbers, electricians, carpenters and other skilled trades persons.
You MUST include the square footage with your application and clearly state duties performed. Failure to do so will result in the disapproval of your application.
NON-COMPETITIVE PROMOTION QUALIFICATION:
If the number of eligible interested candidates is three or less, the agency, at its discretion, may nominate a candidate for a non-competitive promotion under the provisions of Section 52.7 of the Civil Service Law. If approved by Civil Service, this would be considered a permanent appointment.
In order to be eligible for an NCP, candidates must be a qualified employee of the Workers’ Compensation Board (WCB) and have had one year of permanent competitive or 55-b/55-c service as a Public Buildings Manager 1.
55 B/C QUALIFICATIONS
Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.
Additional Comments Please Note: This position requires both in-office and remote work. A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.
Health Care Benefits
• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.
Additional Benefits
• Public Service Loan Forgiveness (PSLF).
• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Eligibility for various life insurance options.
• Access to NY 529 and NY ABLE College Savings Program
• Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.
We are happy to provide reasonable accommodations during the hiring process. If you have a disability or special need that requires a reasonable accommodation, please send a request to officeofgeneralcounsel@wcb.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Address
Street Human Resources Management
328 State Street
Notes on ApplyingQualified candidates should sent a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to HRM@WCB.ny.gov (email applications are preferred). It is important that you reference the WCB Item #1557 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID no.)