Review Vacancy
TitleOffice Assistant 2 - NY HELPS
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $42641 to $52413 Annually
Duties Description Under the general direction of the Office Assistant 3 the incumbent will be responsible for the application process for the Licensing Bureau. The application process consists of entering data into the Bureau’s respective database and imaging or scanning of all files as a part of the Bureau’s electronic repository of documents. Responsibilities will include, but not be limited to, the following:
•Review and process applications for gaming, horse racing, charitable gaming, and lottery as necessary.
•Process and research DCJS reports on prospective applicants. Scan fingerprint information into electronic system in order to receive results back for licensure determination.
•Draft approval letters for applicants of gaming, horse racing, charitable gaming, and lottery as needed once applications are reviewed and recommended for licensure.
•Communicate with individuals or entities regarding application deficiencies and track responses and follow-up as necessary.
•Enter and maintain the workflow into the Bureau’s respective databases and scan required documents as part of the Bureau’s electronic databases. Interact with the public and the Commission’s central staff and regional offices to ensure adherence to all licensing procedures.
• Respond to license status requests. Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
•Operate various communication systems such as telephones and computers; and keep records of such communications.
•Ensure licensed individuals adhere to required disclosures for information by preparing written correspondence. Track response returns and assesses whether the information is sufficient based on Commission requirements.
Minimum Qualifications Permanent Qualification: Candidates must currently be a permanent Office Assistant 2 OR be reachable for appointment on the current Office Assistant 2 eligible list #38-687;
OR
Transfer Qualification: Candidates must currently be a permanent New York State employee eligible for transfer under Section 70.1 of the Civil Service Law.
OR
Provisional Qualification: In the event there is not a viable eligible list, provisional appointment will be considered. To be eligible candidates must have one year of permanent competitive status in a qualifying title.
OR
Open to the Public: Minimum Qualifications: One year of clerical experience.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Individuals certified eligible for the 55-b/c program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55-b/c of the Civil Service Law are encouraged to apply. To be considered, 55-b/c candidates must provide a copy of their letter of eligibility with their response and meet the NY HELPS minimum qualifications listed below.
No Exam Required under NY HELPS.
Additional Comments Prohibition against Playing and Wagering:
Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State. To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.
Pre-Employment Restrictions:
The law that established the Commission (specifically, Section 107 or the Racing, Pari-mutuel Wagering and Breeding Law) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State.
The NYS Gaming Commission is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.
Employees that are new to New York State employment in positions such as competitive, non-competitive and other grade positions, the annual salary is the hiring rate “i.e. starting rate” of the position. All salaries are subject to the approval of the Office of the State Comptroller.
We offer a comprehensive benefits package, including:
• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
Some positions may require additional credentials or a background check to verify your identity.
Email Address HRrecruitment@gaming.ny.gov
Address
Notes on ApplyingEmail submissions are preferred. The job title and vacancy number should be indicated in the subject line.
Please send your cover letter and resume in Word or PDF format. We are unable to open documents from Google Docs, Google Drive, OneDrive and/or "the Cloud".
Please indicate your current Civil Service title (if applicable) and clearly indicate how you meet the minimum qualifications for this position.
Your Social Security Number may be required to confirm your eligibility.