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Review Vacancy

Date Posted 01/05/26

Applications Due01/20/26

Vacancy ID206297

NY HELPYes

AgencyTaxation & Finance, State

TitleBusiness Systems Analyst 2 (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address W.A. Harriman Campus

City Albany

StateNY

Zip Code12227

Duties Description •Oversee and supervise project team(s) consisting of project analysts and testing support staff;
•Act as a liaison between business stakeholders, testing staff, IT staff, and internal and external customers;
•Oversee the elicitation of business requirements and rules from subject matter experts and stakeholders;
•Assist with the creation, validation and maintenance of process documentation, business rules, and additional specifications including flow charts, process models and technical specifications;
•Assist in the development and monitoring of test plans. Evaluate test results for consistency with business and system requirements;
•Identify, document, evaluate and escalate issues and risks in a timely manner to management, including potential options for solution/resolution;
•Ensure stakeholders are aware of policy and procedural modifications associated with process changes;
•Evaluate solution design and performance against business goals and objectives.
•Demonstrate strong, professional, respectful communication skills, both verbally and in writing.
•Ability to analyze complex situations and provide appropriate, logical solutions.
•Monitor completeness, ensuring all issues are resolved in the appropriate time frame;
•Monitor and report project progress and status; and
•Adhere to the Department rules and policies including Code of Conduct, ethical practices, time and attendance rules and regulations.




Minimum Qualifications The title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment stat us converted to competitive states, without having to compete in an examination. Employees will then be afforded with all the same rights and serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

PROMOTION MINIMUM QUALIFICATIONS:
One year of permanent or 55-b/c service as a Business Systems Analyst 1.

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

Seven years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.


An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.


PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION: PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS, DIPLOMA, OR FOREIGN EDUCATION EVALUATION WITH U.S. EQUIVALENCY SHOWING YOUR DEGREE WAS AWARDED.
_____________________________________

COMPETITIVE MINIMUM QUALIFICATIONS
•Reachable on the appropriate Civil Service Eligible List for this title and location.

OR

•Current New York State employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations.



Additional Comments Telecommuting may be allowed after 6 months. This position is in Albany, NY.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.


Some positions may require additional credentials or a background check to verify your identity.

Name Tax Recruitment Team 2

Telephone

Fax

Email Address External.Application@tax.ny.gov

Address

Street W A Harriman State Office Campus

City Albany

State NY

Zip Code 12227

 

Notes on ApplyingQualified Candidates should submit a cover letter stating how they qualify with their resume and proof of bachelor’s degree and/or IIBA/CBAP certification by copying the web address below into your browser to complete the online application for the Department of Taxation & Finance.

Within the application you will attach your resume and cover letter, and any applicable certifications/documentation.

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https://www7b.tax.ny.gov/HELP/gateway/HELP.home
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If applicable, unofficial transcripts should show your name, school name, and degree conferred.

Failure to provide necessary proof that you meet the minimum qualifications as outlined above may result in your disqualification.

Please reference the vacancy ID number, job title and the Systems Innovation Division in the subject line of your response.

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