NY HELPNo

AgencyMedicaid Inspector General, NYS Office of the

TitleProgram Aide

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 800 North Pearl St

City Albany

StateNY

Zip Code12204

Duties Description PREFERRED QUALIFICATIONS:

Proficient in eMedNY Enrollment Tracking, FACTS case creation, Microsoft Word, Excel, Outlook, and Adobe Acrobat Pro. Must have strong organizational, proofreading, verbal and interpersonal skills, the ability to multitask, demonstrate attention to detail, and the ability to maintain professionalism in a fluid, busy environment.



This position will support the functions of the Enrollment and Reinstatement Unit within
the Division of Medicaid Investigations (DMI). Job duties include, but are not limited to:
• Intake of Medicaid Enrollment Applications from the Department of Health in eMedNY Enrollment Tracking.
• Creation of enrollment cases in the DMI FACTS system.
• Prepare case files by performing searches of various databases, including Accurint and DMV Compass, and upload reports to case files.
• Assign cases for review and monitor EAR staff caseloads to ensure regulatory requirements are being met.
• Knowledge of Medicaid enrollment criteria
• Prepare, draft and send unit correspondence via mail and email.
• Monitor unit mailbox and phone line.
• Intake and track provider appeals.
• Schedule unit meetings.
• Compile and distribute appeals packets to OMIG and DOH staff.
• Attend monthly appeal meetings and keep meeting minutes.
• Update DMI FACTS system as needed.
• Report Unit denials to the Center for Medicare and Medicaid Services (CMS).
• Work collaboratively with unit staff and management.
• Communicate professionally with other agencies and units within OMIG.
• Perform other tasks to support the division as assigned

Minimum Qualifications Competitive Minimum Qualifications:
Reachable on the eligible list for Program Aide, or current New York State employee with one year or more of permanent or contingent-permanent service as a Program Aide, OR New York State employee with one year of permanent or contingent-permanent service in a title eligible for transfer under Section 70.1 of the Civil Service Law.

Additional Comments Permanent, full-time. Free parking available.

Some positions may require additional credentials or a background check to verify your identity.

Name Jenn S.

Telephone

Fax

Email Address Recruitment@omig.ny.gov

Address

Street 800 North Pearl St

2nd Floor

City Albany

State NY

Zip Code 12204

Notes on ApplyingSubmit resume to Jenn S., by email to Recruitment@omig.ny.gov with a subject line of Program Aide, no later than January 31st, 2026.

PLEASE NOTE: We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages, and/or “the cloud”. Please submit resume as a Word or PDF attachment.

OMIG does not participate in E-Verify and does not sponsor visa applications.


The Office of the Medicaid Inspector General is proud to be an equal opportunity employer. We encourage those with unique backgrounds and contributions such as education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs to apply.

We provide reasonable and religious accommodations for any part of the application and hiring process. If you have a disability or special need that requires accommodation, please send a request to RARequest@omig.ny.gov.