NY HELPNo

AgencyMotor Vehicles, Department of

TitleAdministrative Assistant 2, G-15

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade15

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $59787 to $72429 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 6 Empire State Plaza

Swan St. Building

City Albany

StateNY

Zip Code12228

Duties Description As an Administrative Assistant 2 for the Office of Web Services, duties include but are not limited to:

• Take ownership of customer inquiries by monitoring and responding to users through DMV’s Right Now Services (RNS) or by contacting customers via phone, email or by mail.

• Track and respond to buck slips.

• Track customer issues, recognize trends, and alert Web Services staff of issues with DMV transactions.

• Give information to callers, take messages, and make call transfers.

• Submit ITS requests.

• Maintain schedules and event calendars; schedule and confirm appointments, meetings, and interviews; get references and send out declinations.

• Follow up on personnel matters or furniture, office, and equipment repairs.

• Handle incoming and outgoing mail, mailing various items, prepare packages, and arrange shipment.

• Use email, database, spreadsheet, and word processing applications.

• Operate office equipment such as printers, scanners, and copiers and arrange for repairs as needed.

• Make travel arrangements as needed; Submit travel expense reports.

• Complete forms in accordance with agency procedures.

• Compose and distribute correspondence and reports.

• Search for information using various sources including the internet.

• Order and distribute supplies.

Minimum Qualifications To be eligible for the Administrative Assistant 2, G-15 position you must meet one of the following conditions as detailed below:

1. Eligible for appointment from the Administrative Assistant 2, G-15 eligible list.

2. One year of permanent service as an Administrative Assistant 2, G-15 and eligible for lateral 70.1 transfer.

2. In a G-13 or higher title that meets criteria for 70.1 upward or lateral transfer.

Additional Comments Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.

There are many benefits to working for the DMV! Including:
o Paid Leave
o Paid Holidays
o Pension
o Health Insurance
o Dental & Vision Coverage
o Flex Spending
o Voluntary 457B Retirement Saving Program
o Health Care Spending Account
o Tuition Assistance Programs
o Public Service Loan Forgiveness Program
o Transportation Savings Program
o Employee Assistance Programs

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.

The Department of Motor Vehicles is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.gov

DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.

Name Robert Stoddard

Telephone

Fax

Email Address Robert.Stoddard@dmv.ny.gov

Address

Street 6 Empire State Plaza

City Albany

State NY

Zip Code 12228

Notes on ApplyingSend a cover letter (referencing the Vacancy ID noted at the top of this posting) indicating how you meet the qualifications for appointment. Please also include a clear and concise resume. Submit all documents to the email address listed above.

Candidates applying from outside DMV may be asked for their Social Security number to verify NYS employment history and transfer eligibility.