NY HELPYes

AgencyTransportation, Department of

TitleProgram Aide (NY HELPS) - Region 10

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? No

Telecommuting allowed? No

County Suffolk

Street Address 250 Veterans Memorial Highway

City Hauppauge

StateNY

Zip Code11788

Duties Description Duties included but not limited to the following:

• Workers’ Compensation - Gathering information to process, answer questions from NYSIF reps, employees, and supervisors. Create needed folders and letters for each workers’ comp case. Advise employees on how workers’ comp will impact health insurance and who to communicate with to ensure continued coverage. Update Origami, LATS, NYBEAS, and tracker as needed.
• Training – Working in LMS, completing training classes, entering mandatory trainings, and answer training inquiries.
• Working with the program areas to meet the deadline for mandatory trainings in the region.
• Canvass program groups for interest in special classes which include Microsoft trainings, and trainings provided by Main Office.
• Handle ELATS & LIRR training and any other trainings that might be available including but not limited to Crew Leader, Taking Charge, Safety Meetings and New Employee Information Sessions.
• Setup new hires (Temporary/Provisional) into the Retirement System, as needed.
• Setup orientation packets for new hires and conduct new hire orientations as needed.
• Review orientation packets
• Point of Contact for Time & Attendance rules, answer questions regarding LATS, assist with corrections and enforcing T&A policies
• Point of Contact for Verification of Employment
• Supervise an Office Assistant 2
• Assist with answering the door and the phone as needed.

The incumbent will be expected to work with personal and confidential employees’ records and must maintain a high level of confidentiality and discretion. The incumbent will be required to answer questions, explain, or clarify processes and/or procedures.

Responsibilities may include serving a role within the Incident Command System to support the department's response to regional and statewide emergency situations.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position. The qualifications are:

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Additional Comments Applicants must be currently authorized to work in the United States on a full-time basis.

*For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The salary range listed reflects the full range for this graded position. For new State employees appointed into graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. For more salary information please visit https://oer.ny.gov/salary-schedules

Some positions may require additional credentials or a background check to verify your identity.

Name Administrative Services Office

Telephone (631) 952-6171

Fax (631) 952-6169

Email Address dot.sm.r10.administrative.services@dot.ny.gov

Address

Street NYS Department of Transportation - Region 10

250 Veterans Memorial Highway

City Hauppauge

State NY

Zip Code 11788

Notes on ApplyingQualified candidates should submit a letter of interest and resume with the Notice Number R10-26-15 in the subject line and referenced in the letter of interest no later than February 17, 2026 to:

NYS Department of Transportation – Region 10
250 Veterans Memorial Highway Hauppauge, NY 11788
Fax: (631) 952-6169
Email: dot.sm.r10.administrative.services@dot.ny.gov

DOT is an equal opportunity employer. Disabled persons are encouraged to apply.

In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States. Candidates for employment must have proper authorization to work in the United States at the time an offer of employment is made. The Department will not sponsor a nonimmigrant for a temporary employment visa (H-1B or similar), OPT STEM, or for permanent residence. Offers of permanent employment may not be made to nonimmigrants whose employment authorization is limited to a period of practical training (F-1 or similar).