NY HELPNo

AgencyChildren & Family Services, Office of

TitleChildren and Family Services Program Manager 2

Occupational CategoryAdministrative or General Management

Salary Grade662

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $100845 to $127474 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address State Central Register

City Menands

StateNY

Zip Code12204

Duties Description This position will manage multiple high-profile special projects for the Statewide Central Register (SCR) and supervise the HEARS Family Support Line Unit and the Multi-Disciplinary Team/Child Advocacy Center Unit (MDT/CAC). These workloads directly impact on the health and safety of NYS’s vulnerable children and families.
The position will lead the planning and implementation of SCR initiatives such as the On-Line Mandated Reporting portal, exploration of an automated intake decision-making tool, research into an intake screening pathway, and participation in an Intake Learning Exchange with other state hotlines. Additionally, this position will directly supervise the staff and operations of the HEARS Family Support Line that provides connection to supports and resources for people in need. This position will also directly supervise the MDT/CAC Unit staff, including programmatic oversight and fiscal management of statewide MDT/CAC contracts. MDT/CACs are critical to conducting child abuse investigations and providing safety, justice, and healing services for sexually and physically abused children. This position carries a great amount of responsibility and will report directly to the CWCS Associate Commissioner of the Office of Vulnerable Children and Adults, Operations and Protective Services. This position requires after-hours availability.

Duties to include but not limited to;

• Work closely with the Associate Commissioner and SCR Director on legislative analysis, State of the State proposals, and policy development
• Provide project management and leadership for special projects
• Provide day to day management and oversight for HEARS Family Support Line Unit which is now open daily until 8pm
• Provide day to day management and oversight for the MDT/CAC Unit
• Develop proposals where applicable to comply with agency mission
Consider and develop recommendations designed to address complex issues
• Interface with the user community and stakeholders to understand needs and pain points with the system.
• Develop strategies to address concerns and improve the user experience
• Develop project plans, schedules, deliverables and risk mitigation plans for all special projects
• Analyze and communicate project needs, timelines and status regularly to the Associate Commissioner
• Coordinate deliverables between multiple internal and external groups
Communicate regularly with stakeholders

Minimum Qualifications One year of permanent competitive or 55b/c service in this title or in a title eligible for 52.6 transfer.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Additional Comments Background Investigation Requirements:

1) All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees.

2) All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.

3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.

Some positions may require additional credentials or a background check to verify your identity.

Name New York State Office of Children and Family Services

Telephone 518-473-7936

Fax 518-473-6122

Email Address eoajobpostings@ocfs.ny.gov

Address

Street Bureau of Personnel - TAB

52 Washington Street, 231 North

City Rensselaer

State NY

Zip Code 12144

Notes on ApplyingQualified candidates should e-mail their resume and letter of interest to eoajobpostings@ocfs.ny.gov You MUST include the Vacancy number of the position in the subject line of your email and/or cover letter to ensure receipt of your application. In order to qualify you for the position when you have current or prior New York State employment, you may be contacted by OCFS Personnel for your social security number to confirm your employment history.