Review Vacancy
TitleCareer Center Intern - Hourly - Albany
Occupational CategoryOther Professional Careers
Bargaining UnitOSU - Operational Services Unit (CSEA)
Salary RangeFrom $17.35 to $20.42 Hourly
Jurisdictional Class "Other" (generally Military Law positions)
Duties Description This internship opportunity would be located at the Albany Career Center and provide hands-on assistance to customers in the resource room, as well as workshop assistance. The candidate would also be relied on to provide information and technical assistance to customers needing to set up an NY.gov account, apply for Unemployment Insurance benefits, and navigate IDme. Candidates will learn and provide resume assistance, and assistance with utilization of NYSDOL's virtual services (VR, CDL Simulator, VCC). Candidates would also greet customers entering the center and ascertain type of services needed. As time allows candidates may also be tasked with supporting quality reviews. Candidates would gain knowledge on all of NYSDOL's programs and services, the importance of a skills-based resume, quality cover letter, where to find job leads, customer service, time management, data entry, and quality assurance skills. Candidates will also make meaningful connections with workforce partners and local businesses in their role.
Minimum Qualifications MINIMUM QUALIFICATIONS:
Be a United States citizen or foreign national eligible to work in the United States
Be 18 years of age or older
Be actively enrolled in a New York State college, university, or graduate program, or be a resident of New York State, attending a college, university or graduate program outside of New York State*
Have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a longer period may qualify part-time students for participation in the program), or be a currently enrolled graduate student or accepted in a graduate degree program
Have a minimum grade point average (GPA) of 2.0, or the letter grade equivalent
Preferred Qualifications:
• Have basic understanding of customer relations, technical abilities, and Microsoft Word
Preferred Degree Concentrations/Major:
• Business Administration
• Communications Studies
• Counseling
• Education Studies
• Information Technology
• Social Science
• Social Work
• Supply Chain Management
Additional Comments Preferred minimum education level: Sophomore
Preferred maximum education level: Graduate Student
Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us
Some positions may require additional credentials or a background check to verify your identity.
Fax EFax: 5184742871@fax.ny.gov
Email Address YourDOLJourneyIsHere@labor.ny.gov
Address
Street State Office Campus, Building 12
1220 Washington Ave
Notes on ApplyingQualified candidates should copy the web address below into your browser to complete the online application for the Department of Labor.
https://on.ny.gov/apply2dol
Vacancy: 211652
Title: Career Center Intern
Location: Albany
Please submit a resume and cover letter demonstrating how you meet the minimum qualifications, including specific experience with dates. It is essential to clearly describe qualifying education and experience when applying; vague or incomplete information may lead to disqualification.
Unofficial transcripts and/or other documents will be required for certain positions as indicated in the minimum qualifications.
All documents must be received by April 24, 2026. Upload all documents as unlocked and accessible files.
If experiencing difficulties with the above link, please contact: YourDOLJourneyisHere@labor.ny.gov
Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.
If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)