Review Vacancy
AgencyInformation Technology Services, Office of
TitleIES Business Analyst Lead (Project Assistant) ref# 10958
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $96336 to $121413 Annually
Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.
The NYS Office of Information Technology Services (ITS) is recruiting for a Business Analyst for the New York State Integrated Eligibility System (IES) Program. The mission of IES is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. Specifically, IES will leverage assets created for the health benefit exchange to improve and simplify the eligibility determination and delivery of health and human services to NYS residents in areas such as: Medicaid, SNAP, Public Assistance, HEAP, and Child Care.
Job Description
Under the direction of the Requirements Management Deputy Director, the IES Business Analyst will be assigned to the Integrated Eligibility System (IES) within the Office of Information Technology Services (ITS) and will lead the business analysis activities supporting eligibility, enrollment and case management throughout assigned program area’s lifecycle. The incumbent will supervise a team of Business Analysts and manage their assignments, providing guidance on methodology, process and tools while adhering to internal controls, and is expected to evaluate the work of individual BA staff on their ability to create assigned artifacts that adhere to the project’s expected level of quality and velocity.
Duties include, but are not limited to, the following:
• Manage a team of Business Analysts and assignments within the Program Area.
• Lead activities related to as-is and to-be requirements elicitation, analysis, documentation, and design.
• Liaise with various stakeholder groups, including but not limited to executive teams, program managers, subject matter experts (SMEs), and end-users, to collect, document, review, and obtain feedback on relevant business processes and requirements.
• Collaborate with internal IES teams including the PMO, BA, Quality Assurance, Technology, and Executive Leadership teams to ensure system requirements are documented clearly and according to project artifact standards, feasible, testable and are within approved project scope boundaries.
• Lead staff in adherence to internal controls leveraging the Business Team Center of Excellence (CoE), prescribed tools, and standards.
• Provide input, evaluate, and adhere to project timelines and priorities.
• Assist in reviewing vendor work products.
• Keep management informed of progress, issues, and risks.
• Develop a deep understanding of the business processes and system solutions within IES.
• Foster an environment where staff is motivated and energized to high performance.
• Perform full range of supervisory responsibilities and manage blended teams of state and vendor resources.
Minimum Qualifications Minimum Qualifications:
Six (6) years of experience in business analysis of large, complex information technology projects spanning state and local systems. At least one (1) year must have included supervisory experience
A Bachelor’s Degree in Information Technology or Business Administration can substitute for 2 years of experience
A Master’s Degree in Information Technology or Business Administration may substitute for an additional year of experience
Preferred Qualifications:
• Experience in Human Service programs (examples: SNAP, HEAP, PA, Child Care, and Child Support).
• Experience using Blueprint Requirements Management Tool.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Benefits of Working for NYS
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
Some positions may require additional credentials or a background check to verify your identity.
Email Address PostingResponses@its.ny.gov
Address
Street Empire State Plaza, Swan Street Building, Core 4
PO Box 2062
Notes on ApplyingTo apply for this position, please send a cover letter and resume indicating that you are applying for IES Business Analyst Lead (Project Assistant) Ref# 10958 and include the Vacancy ID in the subject line. In your cover letter, please clearly indicate how you meet the minimum qualifications as stated above, and describe relevant experience for this position.
Fingerprinting will/may be required as part of a background check.