Review Vacancy
AgencyHealth, Department of - Helen Hayes Hospital
TitleProgram Aide (NY HELPS) - 74142
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $57413 to $69061 Annually
Duties Description The Program Aide is responsible for maintaining departmental files, reports, timesheets, and resource lists, including bi-weekly statistical reports. The incumbent will coordinate Long Term Care placements, SNF (Skilled Nursing Facility)/TCU (Transitional Care Unit)/IRF (Inpatient Rehabilitation Facility) admissions, transportation, and community referrals. The Program Aide will obtain prior authorizations for P&O (Payment and Operations), DME (Durable Medical Equipment), and discharge medications. They will verify approvals through insurance portals. The incumbent will communicate with Skilled Nursing Facilities, Pharmacies, and community providers to support discharge planning and continuity of care. The Program Aide will process staff leave requests, manage departmental correspondence, review I-STOP notifications, and provide administrative support and coverage for the Case Management Department as needed. They will assist Case Managers with discharge planning resources, bundle tracking, and related data management.
Minimum Qualifications Transfers: Current New York State employee with one or more years of permanent, contingent-permanent, or 55 b/c service in a position allocated to Grade 11 or above and is eligible for transfer under Section 70.1 of the Civil Service Law to Program Aid, Grade 13.
Promotional Provisional Qualifications: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet the following minimum qualifications: Be a current NYS Department of Health Helen Hayes Hospital employee with one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, keyboarding, or paraprofessional title allocated to Grade 6 or higher. To view a list of qualifying titles visit: https://www.cs.ny.gov/examannouncements/announcements/00528qualifying.cfm
If less than three interested and qualified New York State Department of Health employees serving in the direct-line, lower-level title(s) within the agency apply to this opportunity, the agency may make a non-competitive appointment under the NY HELPS program.
Open Competitive HELPS qualifications: Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
Preferred Qualifications: The preferred candidate will have an Associate Degree and one year of experience in a hospital, acute care, rehabilitation, SNF, or long-term care setting. The preferred candidate will have knowledge of case management, utilization review, discharge planning, medical terminology, insurance authorizations, and patient coordination. The preferred candidate will be proficient in EMR (electronic medical records) systems (e.g., Meditech) and Microsoft Office/WordPerfect. The preferred candidate will have strong communication, organizational, multitasking, and documentation skills with the ability to work independently in a fast-paced healthcare environment while maintaining HIPAA (Health Insurance Portability and Accountability Act) compliance.
Additional Comments One permanent, competitive full-time appointment, or non- competitive full-time appointment via HELPS.
Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm
Non-Competitive Promotion: If there are three or fewer qualified candidates interested in the appointment to this position, a contingent permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health Veterans Home at Oxford and have one year of permanent competitive service as an office assistant, clerical, keyboarding, or paraprofessional title allocated to Grade 6 or higher. To view a list of qualifying titles visit: https://www.cs.ny.gov/examannouncements/announcements/00528qualifying.cfm.
The posted salary range ($57,413 to $69,061) includes a downstate adjustment of $4,000.
This position is part of the NYS HELPS program. No examination is required.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.
NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.
Some positions may require additional credentials or a background check to verify your identity.
Email Address human.resources@helenhayeshosp.org
Address
51-55 Rte 9W
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to human.resources@helenhayeshosp.org, with Reference Program Aide/74142 included in the subject line or by mail to Human Resources , Helen Hayes Hospital, Bldg 22, 51-55 Rte 9W, West Haverstraw, NY 10993, or by fax to (845) 786-4783. Failure to include the required information may result in your resume not being considered for this position.